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  • LegionaryXVII
    Original poster 1 posts

    I've been playing Valhalaa on Ubisoft Connect for about a week now, and within the last few days I've started to come across an odd issue, when I start the game, normally the screen goes black for a moment, then the game pops into the window, and goes to the 'info' screen that first starts when you load the game. A few days ago however when I started the game it loaded in the background essentially? Like the game was running, I could hear sound, I could see it in my open tabs, but it wasn't in the 'foreground' of my screen. It was like I was alt tabbed out of the game without being able to alt tab back into it.

    I tried restarting, opening it directly from the .exe file, nothing worked, and I ended up going to work. The next time I tried to play it worked perfectly. Yet now I'm having the issue happen again, and I don't understand what's causing it.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-SpaceCats
    Community Representative 940 posts


    @legionaryxvii Hi there, I'm sorry to hear you're having this strange issue!

    Firstly, can you please run through the steps in our Basic PC Troubleshooting guide?

    If your issue persists after this, I kindly ask you to reach out to us via our our Support Website, Twitter DMs, or Facebook PMs with copies of your MSINFO and DXDiag, as well as a description of the issue (you can even send a link to your post here). Once received, our teams will be able to look into this further with you.
     
    If you're contacting through Social Media, please make sure to also include the username and email address associated with your Ubisoft account. Our teams there will have to link your account before you're able to upload your files. Thank you!

    Official Response

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