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  • Jsm91902
    Original poster 1 posts

    Hi, after downloading the latest update 1.5.0, my game has been running slow, showing a blank map, and constantly loading. Does anyone know how to fix this?

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  • ChuckKatse
    353 posts

    @jsm91902 Verify AC Valhalla game files. Some might be corrupted. If there are corrupted files you will be prompted to select repair.

  • Ubi-Keo
    Ubisoft Support Staff 4744 posts

    Hi @jsm91902 I'm sorry to hear that you are experiencing issues in Assassin's Creed Valhalla after installing the latest update.

    Could you please go through the Xbox troubleshooting steps then try again and confirm if that resolves the issue.

    Official Response
  • sencer1453
    1 posts

    There is a fps drop after installing assassin's creed valhalla 1.5.0 pc. Especially in towns and cities, I drop 40 fps in sudden movements. I verified and repaired the game's files but still low fps. 3060ti, amd ryzen 5 3600, 16gb ram, sdd.

  • Ubi-Keo
    Ubisoft Support Staff 4744 posts

    Hi @sencer1453 apologies for the late response.

    I am also sorry to hear that you are also experiencing FPS drops after the 1.5.0 update.

    Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

    Please confirm if this resolves the issue. 

    Official Response
  • Efeesh
    6 posts

    @jsm91902 Same here, game used to run at around 55-60 FPS on Ultra High graphics settings. After 1.5.0 it was running just under 30 FPS, even dropping it down to Very High quality only has it running at 40 FPS.

  • Efeesh
    6 posts

    I am having the same issue, up until 1.5.0 I was able to get an average of 55 FPS in gameplay on Ultra High graphics quality settings. Since that update it has dropped down to an average of 30 FPS, lowering the graphics quality to Very High only improves it to about 40 FPS, on that setting I used to get 70 FPS or more. I have tried verifying game files, even uninstalling and reinstalling the game. I always keep my graphics card drivers up to date, my system specs more than exceed the recommended system requirements, and my other games are running normally. The performance issues actually seemed to get worse with the release of patch 1.5.1.

    CPU: AMD Ryzen 9 3950x
    GPU: GeForce RTX 2080 Ti
    RAM: 64 GB DDR4 3200
    Storage: Western Digital Black M.2 NvE SSD.

  • Ubi-LadyBlue
    Ubisoft Support Staff 535 posts

    I'm sorry to hear you're running into the same issue @efeesh.

    I'd like to have you run through any of the steps you haven't already from the guide @Ubi-Keo provided above.

    If you're still running into the low FPS, please create a Support Case and attach your System Files, then update me so that I can take a better look at what's happening.

    Thank you!

    Official Response

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