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  • Thalonicus
    Original poster 1 posts

    Hi,
    Since last weekend everytime i enter a building the frames are dropping and the game is running like a slide show. I reinstalled the game twice ( cleaning registry and everything) and did a clean installation of the graphic drivers. I even turned of the dedicated graphics ( razer blade 13 with 1650 ti q-max) card to check if there is a problem but the frame drop in buildings persists. Anyone can help maybe?

    Thx and best regards

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  • Ubi-Viral
    Ubisoft Support Staff 2366 posts

    @thalonicus Hey! Sorry to hear that you are having FPS drops inside of buildings.

    Thank you for the troubleshooting steps that you have already done.

    There are some additional troubleshooting steps that you can try here.

    If this does not work please let us know.

    Thank you.

    Official Response
  • Lrom94
    5 posts
    Hi,
    Since last weekend everytime i enter a building the frames are dropping and the game is running like a slide show. I reinstalled the game twice ( cleaning registry and everything) and did a clean installation of the graphic drivers. I even turned of the dedicated graphics ( razer blade 13 with 1650 ti q-max) card to check if there is a problem but the frame drop in buildings persists. Anyone can help maybe?

    Thx and best regards


    I have the same problem did you resolved?

  • Ubi-Viral
    Ubisoft Support Staff 2366 posts

    @lrom94 Hey! Sorry to hear that you are also experiencing this issue.

    Did you try the steps that I linked above?

    Official Response
  • Lrom94
    5 posts

    @ubi-viral I play in stadia so I can't tried any of those, I tried on other devices and is always the same

  • Adrian-11
    896 posts

    Reinstalling the game does nothing for this kind of problems.

    1. Exit the game and Connect
    2. Install the latest drivers with the "clean install" option.
    3. Delete the game folder from Documents / My Games.
    4. Start the game
    5. Set up your preferred settings
    6. Play
  • Ubi-Gizmo
    Ubisoft Support Staff 2225 posts

    Hey there @lrom94 and @Adrian-11, thank you both for getting in touch.

    @Lrom94 - I'm afraid we're not aware of any active issues regarding framerate problems on Stadia. I would recommend that you check and ensure your connection is optimal to run the game. if you continue to experience problems, I would recommend that you reach out to Google support for further assistance.

    @Adrian-11 - I appreciate the potential solution here, I understand that these steps have also assisted several users experiencing the crashing issues aswell. That said, it is important to note that the steps shared by my colleague are also useful. Every system and experience is unique, those steps above have been known to help rule out many of the common causes for technical-related issues.

    If either of you have any further questions or experience any other issues, please do not hesitate to reach back out.

    Official Response

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