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  • locked topic_unsolved [DoR] Unable to progress in the quest 'Cold Embers'

    1 likes/46 replies/3199 views
    bdzycxc
    Original poster ubisoft:x-posts, 2

    During the mission “Cold embers”(or Cold ashes maybe) of the new DLC, when I need to secretly peeking the ritual of fire giants, I was found and the ritual was cancelled, then I shoot the leader, called Calder, to death. I know I shouldn't do it but I did. Now, because of the death of the leader Calder, the ritual never resume or restart on every night, so my mission stuck here.
    Hope someone could fix this bug by putting this Calder back and thus restart the ritual, really thanks.

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  • HappyClouds89
    ubisoft:x-posts, 1

    @bdzycxc You are not alone, I did the same thing and now I’m also stuck. Hopefully there is a patch or a solution soon.

  • Ubi-SpaceCats
    Community Representative ubisoft:x-posts, 940

    @happyclouds89 @bdzycxc Hey there, thanks for your reports! I've forwarded this to the Assassin's Creed team. 😊

    official-response
  • bdzycxc
    Original poster ubisoft:x-posts, 2

    @ubi-spacecats Thanks~

  • Ubi-Keo
    Ubisoft Support Staff ubisoft:x-posts, 5851

    @bdzycxc you're welcome 🙂

    official-response
  • LeStrange-93
    ubisoft:x-posts, 1

    @ubi-spacecats when can we expect a patch for this? My husband also killed Calder and cannot progress the game. Thanks.

  • Ubi-Orion
    Ubisoft Support Staff ubisoft:x-posts, 1363

    @lestrange-93

    Hey there.

    We're not able to provide an ETA for a fix at this time but as soon as we can confirm the issue is resolved and/or a fix is on the way we'll let our players know as soon as possible so please keep an eye on the forums for updates.

    Thanks

    official-response
  • Drood2k3
    ubisoft:x-posts, 10

    @ubi-orion I myself have found an issue with the Cold Embers mission. In the blood puddle section of the investigation, the first thing that I investigated didn't register, despite the cutscene and dialogue playing. It made it to where my investigation was stuck at 80%, and because I couldn't just reinvestigate, it stayed broken. I can't beat the mission now.

  • rodz0104
    ubisoft:x-posts, 3

    I failed this quest first time by just observing (rather than killing Calder) and it would never reset. Using Odin's sight, I went to the highlighted spot in the lava near to Calder and the controls completely froze. On completely quitting the game and restarting, I found that the quest had been reset and I was able to complete it.

  • wicket1975
    ubisoft:x-posts, 1

    i join this problem and i tried several ways and it has not worked including what odin view is mentioned

  • Ubi-Keo
    Ubisoft Support Staff ubisoft:x-posts, 5851

    Hi @aelfred2k3 @wicket1975 apologies for the late response.

    @Aelfred2k3 the issue you are experiencing is different. Could you please provide a video that demonstrates this issue

    I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

    @wicket1975 to confirm did you kill Calder? If not could you please provide a detailed description of the issue you are experiencing.

    official-response
  • Gabytzu08
    ubisoft:x-posts, 4

    @ubi-keo I have a problem , my brother killed the calder and I don't progrese în gameplay. Video youtube

    . Thank you and Best Regards from Romania.

  • Gabytzu08
    ubisoft:x-posts, 4

    @gabytzu08 I have not save before this quest ,I have tried re-install game and I don't solve problem.

  • EISENKRACKER
    ubisoft:x-posts, 2

    I also made the mistake of killing him and now everything is glitching. I try to complete Kara's quests but after I kill everyone, nothing happens. I tried killing myself in the lava but nothing happened and I couldn't even load from a previous save. After closing and reopening, I tried a different storyline quest and it also won't let me progress. I will take a break from Valhalla until these glitches are fixed but please address them soon!

  • Blay501
    ubisoft:x-posts, 1

    Killed Calder in Cold Embers and now I can't continue. It says to try again the following night. But the ritual never takes place. When will this be fixed? I'm already mad that I bought the season pass. Then Ubisoft charged me for Ragnarok when the other dlc were complete trash!!!!

  • Ubi-Nacho
    Ubisoft Support Staff ubisoft:x-posts, 1736

    Hello there @Gabytzu08 @EISENKRACKER

    Thank you both for your reports and for the provided clip! It's much appreciated.

    Our team continue to work on a resolution to this progress issue after killing Calder. Once we have more news to share, we'll be sure to update players.

    If you have any questions in the meantime, please be in touch.

    official-response
  • WAXYWOLVERINE
    ubisoft:x-posts, 1
  • Ubi-Keo
    Ubisoft Support Staff ubisoft:x-posts, 5851

    Hi @waxywolverine I'm sorry to hear that you are still unable to progress in the quest 'Cold Embers'.

    To confirm did you kill Calder previously?

    Could you please provide a video demonstrating the issue and to show that you have the latest update (1.5.1) installed. If you can also upload your latest save to the cloud, I can then forward this on to the development team.

    I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread.

    official-response
  • Gabytzu08
    ubisoft:x-posts, 4

    @ubi-keo @waxywolverine I have solve my problem(Calder killed) ,install update + re-install game and boom,this problem has solve! Thank you very much for Suport! Best Regards from Romania!

  • Ubi-TheBerry
    Ubisoft Support Staff ubisoft:x-posts, 5449

    Thanks for sharing what worked for you @gabytzu08 !

    Appreciate it!

    official-response

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