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  • CanQuartzNFT
    Original poster 59 posts

    @ubi-milky @ubi-froggard @ubi_plush

    I'm fullly eligible according to both Ubisoft Quartz website and Ubisoft Support website and I have also got 2 Digits in the past, but when I click on today's Ubisoft Quartz Digits I get Error: "You are currently not eligible!"

    M4A1 Tactical | Wolves GHOST RECON® BREAKPOINT
    Limited Edition: 2,000 #1626/2000
    Owner: CanQuartzNFT
    12/14/2021 2:18 AM

    Wolf Enhanced Pants GHOST RECON® BREAKPOINT
    Limited Edition: 750 #497/750
    Owner: CanQuartzNFT
    12/20/2021 2:11 AM

    Ubisoft Quartz website says on My Profile page: "You are eligible to the Ubisoft Quartz experience."

    Purchase eligibility on Ubisoft Quartz for Ghost Recon Breakpoint
    To purchase Digits:
    ubisoft.com/en-gb/help/ghost-recon-breakpoint/purchases-and-rewards/article/purchase-eligibility-on-ubisoft-quartz-for-ghost-recon-breakpoint/000100061
    Play on Ubisoft Connect PC. 
    Reach at least level five in-game.
    You cannot already own a Digit of the same Edition.
    Have 2-Step verification enabled on your Ubisoft account.
    You need to be at least 18 years old.
    You need to be a resident and located in: United States

    Who can acquire Digits?
    Last updated: December 07, 2021
    quartz.ubisoft.com/faq/requirements/who-can-acquire-digits
    The Ubisoft Quartz platform is made for players, and for players only. For this reason, we will make sure that anyone who wants to acquire Digits is an active player of Tom Clancy’s Ghost Recon® Breakpoint under the following requirements:
    Play the game on Ubisoft Connect PC platform
    Reach at least the XP Level 5 in the game
    Have activated the 2-Factor Authentication for Ubisoft Connect
    Be at least 18 years old
    Be a resident of an eligible territory
    And be located in an eligible territory

    Also I requested Ubisoft Data and received among other files "owned_gaming_data.csv" that says:

    UBISOFT_ACCOUNT_ID , PLAYED_PLATFORM_SHORT_DESCRIPTION , PRODUCT_DESCRIPTION , NB_PLAYED_HOURS , FIRST_PLAYED_DATETIME , LAST_PLAYED_DATETIME
    CanQuartzNFT, PC , GHOST RECON BREAKPOINT PC , 672 , 2019-12-27 03:36:33 , 2022-03-13 21:58:16

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • CanQuartzNFT
    Original poster 59 posts
    This post is deleted!
  • CanQuartzNFT
    Original poster 59 posts
    This post is deleted!
  • CanQuartzNFT
    Original poster 59 posts
    This post is deleted!
  • CanQuartzNFT
    Original poster 59 posts
    This post is deleted!
  • CanQuartzNFT
    Original poster 59 posts
    This post is deleted!
  • CanQuartzNFT
    Original poster 59 posts
    This post is deleted!
  • Ubi-Milky
    Ubisoft Support Staff 3957 posts

    Hello CanQuartzNFT as advised in the same topic you created in the Player Support section, please continue your case with us via our Support website as we are unable to advise further over forums and this topic will be locked, thank you >  https://www.ubisoft.com/help/cases

    Official Response

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