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  • jrc563
    Original poster 3 posts

    I won the RX7 Shirogane Edition back in October. I've trying getting resolved with tech support, but just keep getting "we're working on it" replies. Has anyone else had this issue? Is there a way to resolve this?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Don.B._CN
    52 posts


    You don't have the car, because you didn't win it. This is your final result of the "Mazda Strip" summit. Sorry to tell you that. But to be honest the support should have been able to tell you that too. I needed only a couple of seconds to find that out.

  • jrc563
    Original poster 3 posts

    @don-b-_cn I appreciate the feedback. However, the top 11,000 players won the platinum prize, this RX7. At the time I claimed my prizes I was 10,011th place. At the time I claimed my prizes all four levels were brought to the foreground and "dinged" according to their level. Which tells me there was an issue. Either I did win the RX7 and there's an issue that has disallowed it to show up in my garage, or there is an issue on who were top 11,000 players. Just trying to figure out what happened.

  • Don.B._CN
    52 posts

    you probably were in platinum-range when you left the game after you finished the summit. But as you see here you were about 60.000 points short when the summit ended. The final platinum-barrier on PS was 1.083.347points and you had 947.827 points and you dropped down to rank 14.599 as you see in the first screenshot above.

  • Ubi-Nacho
    Ubisoft Support Staff 1736 posts

    Hi there @jrc563

    We can see that you have opened a case with us regarding this previously. Should you wish to check for an update, you're welcome to reopen a case with us or keep an eye out for any announcements here.

    If you experience the same issue in future, please be sure to forward us a screenshot of your results at the end of the Summit.

    @Don-B-_CN Hi there! We appreciate the additional context you've been able to provide here. Thanks for taking the time to add these screenshots to the thread.

    If anyone has any further questions, please be in touch.

    Official Response
  • jrc563
    Original poster 3 posts

    @don-b-_cn Thanks. I do appreciate the help. I've previously looked at this data when I was working with tech support months ago. I wasn't relying on what my position was when I finished playing the summit , but when I claimed the prizes a day or so after the summit ended and it had plenty of time to update. That's when it showed me that I was 10,011th of 11k. I've lost interest in figuring it out what happened, though. When players are able to 52 miles on a 62 mile map on escape events with a Stingray Dragster, I understand there is some b.s.-ery afoot. Thanks, again.

  • Ubi-Karl
    Ubisoft Support Staff 1534 posts

    Hey @jrc563 thanks for your response there and glad to see you've found @Don-B-_CN's reply helpful.

    As far as your feedback goes regarding Escape Events, I will ensure to forward it over to our team accordingly.

    Hope you enjoy your game-time and if you have any further queries or run into any difficulties, let us know!

    Official Response

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