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  • WestSideVillian
    Original poster 5 posts

    Hello,

    I wanted to play the crew 2 on my new XB Series X console so I just downloaded it from My Games and let it install 100%. When I continue my saved game, it disconnects from the server before loading in and gives me a message with an error code. 3_c4fa433c_353 and tells me to contact support. I see this problem popping up on the steam forums too, but they are reporting all the support suggestions don't work at this time. I have not played in over a year. Last time I was on was on my XB1x. Never had any issues. I suspect it has something to do with players that haven't been on in a while.

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  • bema2004sw
    3 posts

    Hello all !
    I did try to play the game again, and I have an error.
    Disconnected from The crew 2 servers
    Error code 3_c4fa433c_353
    Search over internet, search on forums (this one included), no results about this error code.
    I also complete troubleshooting steps that I found here:
    https://www.ubisoft.com/en-gb/help/the-crew-2/connectivity-and-performance/article/troubleshooting-connectivity-issues-in-the-crew-2-pc/000063446

    My PC runs with Win10, nvidia RTX2080, all the updates.
    Thank you !

  • glxrifyy
    2 posts

    @bema2004sw did you get a fix? same thing on ps4

  • bema2004sw
    3 posts

    @glxrifyy Not yet. I just posted today this error. Do you have same error code?

  • glxrifyy
    2 posts

    @bema2004sw yep same thing, switches to wired connection, restart my consoles reset wifi, even uninstalled, & reinstalled still doesn't work

  • A Former User
    0 posts

    Same error.

  • Sm0kinOnKush420
    1 posts

    @bema2004sw did they fix it same problem on Xbox one

  • abma_fleur
    1 posts

    @bema2004sw I have the same problem, plz help

  • pro3377
    5 posts

    Same problem pc. Not played in ages came back and keep getting this error. Tried everything.

  • remsnow
    1 posts

    @bema2004sw

    same issue here ps4
    help

  • tuccied
    1 posts

    same here - just updated and got it. I haven't played in awhile so maybe old save or something? no option to restart game.

  • bema2004sw
    3 posts

    @tuccied @pro3377 @remsnow
    Same error code?
    Thank you !

  • pro3377
    5 posts

    yep same error code straight after clicking continue. Looks like it might be an old outdated save issue? if we have all not played in a while. Think the crew saves are server side.

  • GreenPigeon
    1 posts

    @bema2004sw I have not played for a while and now I have the same problem.

  • Zach_the_killer
    1 posts

    Ubisoft support just told me to try the connection stuff again. Guess they have no interest in fixing it.

  • TONYP7494
    2 posts

    @zach_the_killer of course not they have our money already

  • pro3377
    5 posts

    and thats the problem with online only games. Hopefully if enough people come here they'll see its a real problem. Guessing same thing are you guys not played for a while?

  • Acilyons
    1 posts

    I'm sad, i have the same problem and no solution on pc

  • jlcdx1
    2 posts

    same error here - trying to return to the game after a couple years but apparently I'm not allowed. Tried other Ubisoft online games with no issues so the problem is specifically with this game. Hope they get this figured out soon.

  • grift71
    1 posts

    @bema2004sw Exactly the same issue. PC, Win10. Haven't played in a while, installed the update yesterday, clicked continue and got the 3_c4fa433c_353 error. Reached out to Ubisoft support (EMEA) yesterday who told me they had informed their development team of the issue and that I should keep an eye on the announcements on the forum pages for an update, once available. Oh, for those receiving the 'here's some connectivity tips' document. I've tried them all and no joy.

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