ubisoft discussions

Quick Suggestions

  • FeelsBadMan.SSD
    Original poster 2 posts

    My Ubisoft connect can't load the friend list and the chat list. (it just keeps showing that loading circle) and I can't see my friend(they are all showing offline when I open Rainbow six and use it built-in Ubi connect to see it). 

    It is not a system or connectivity problem since I can access my friends list on my different accounts with the same computer and the same internet. I also checked on another system and internet, and my account still won't load my friends list.

    I have tried flushing DNS and renewing it, a lot of troubleshooting guides on the internet, and yet none works. I hope Ubisoft can fix this as soon as possible.

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-WheelyDuck
    Ubisoft Support Staff 977 posts

    Hey @feelsbadman-ssd,

    Sorry to hear that you encounter this issue, it is great to hear you have already followed some troubleshooting steps.

    Can you all please try reinstalling Ubisoft Connect from this link first -
    https://ubisoftconnect.com/

    If reinstalling does not fix the issue with your friends displaying in game, are you able to send us your launcher logs through our Support Website so we can investigate this for you?

    You can find out where to find your launcher logs here -
    https://forums.ubisoft.com/showthread.php/2284423: (https://forums.ubisoft.com/showthread.php/2284423)

    Please attach your launcher logs to a new case here -
    https://support.ubisoft.com/en-GB/Cases/New

    Many thanks

    Official Response

Suggested Topics