Unsolved Possible sound bug (led to crash)0 Likes/4 Replies/593 ViewsOriginal poster ednec 8 posts
The sound is crackling sometimes everything I play, and seems to happen when there's a change in the UI (changing cams, switching guns, etc.). Some sounds like breaking windows, explosions, also crackle in some occasions. The only crash I've had was in Chalet during prep phase, I heard the crackle, the sound turned off, and the game crashed a couple of seconds later.
Community Representative Ubi-SpaceCats 939 posts
@ednec Hey there, I'm sorry to hear that you're experiencing these audio issues and crashes. As a first step, could you have a look at our Basic PC Troubleshooting guide, making sure to verify your game files?
If after you've gone through the steps, you're still having issues launching your game, please reach out to us via one of the methods below with copies of your MSINFO and DXDiag. If you're contacting us through Twitter or Facebook, make sure to also include your Ubisoft username and email address, so that we can ensure we're looking at the correct account. Any video of these issues occurring would also be helpful!