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  • AORUS2017
    Original poster 259 posts

    It's been two days now that I got the Twitch drops Claimed but it's not shown in game menu what is wrong! I also verify the game files there is nothing





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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

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  • Ubi-Thorlof
    Community Developer 232 posts
    Best Answer

    @katje-katrien Thanks Katje-Katrien 🙂
    Yes, they will be added with the update tomorrow evening.

    Official Response
  • ardrejj
    2 posts

    @aorus2017 Same, perhaps they will show this Tuesday once the DLC is out?

  • Katje-Katrien
    46 posts

    @ardrejj and @AORUS2017

    A quote from the Anno union: "After receiving a drop, you need to claim it via the Twitch inventory. You can find more information on Twitch Drops in general in this official FAQ.
    Please be aware that all rewards will only be delivered to you after the release of DLC 10."

    So you will receive them after the release of DLC 10.

    Cheers,

    Katje-Katrien

  • Ubi-Thorlof
    Community Developer 232 posts
    Best Answer

    @katje-katrien Thanks Katje-Katrien 🙂
    Yes, they will be added with the update tomorrow evening.

    Official Response
  • AORUS2017
    Original poster 259 posts

    @katje-katrien
    Thanks😁 That's why my drops is Claimed

  • Ubi-Milky
    Ubisoft Support Staff 2552 posts

    Hello everyone, thank you for enquiring about the Anno Twitch Drops that will need to be claimed and will appear after the update.

    Just as a reminder, should you ever have any issues with your Twitch drops in the future, after the Twitch Drop campaign has ended, please get in touch with us via one of our private support channels so we can check your account. We would need to see a screenshot of your Twitch Drop inventory in order to investigate this for you and you can contact us about these Twitch related issues over these links as opposed to forums, where we are unable to discuss accounts and rewards per person >

    Ubisoft Email/Live Chat - https://www.ubisoft.com/help/contact
    Twitter Support -  https://twitter.com/UbisoftSupport
    Facebook Support - https://www.facebook.com/UbisoftSupportUK/

    Official Response
  • Katje-Katrien
    46 posts

    @all It was my pleasure. Always happy to help.
    Happy city building and enjoy the drops.

    Cheers,
    Katje-Katrien

  • AORUS2017
    Original poster 259 posts
    This post is deleted!
  • Ubi-Thrupney
    Ubisoft Support Staff 2414 posts

    Hey @katje-katrien - you too, hope you're enjoying the new update 🙂

    Official Response
  • Katje-Katrien
    46 posts

    Hey @ubi-thrupney Thank you and yes I am really enjoying the new update.

    Cheers,
    Katje-Katrien

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