Ubisoft Connect Chat Function does not work at all0 Likes/3 Replies/91 ViewsOriginal poster AssaultMusket 1 posts
my Ubisoft Connect Chat does not work at all, which is a huge problem. When I look at my friendslist, it also shows that everyone is offline, even though I know that certain people are online. When I press "new chat" and click at somebody, nothing happens. Any fixes??
mwidisi5 15 posts
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Ubisoft Support Staff ubi-smash 1702 posts
Hey @AssaultMusket, thank you for reaching out to us here on the forums, and welcome! However, I am sorry that you have been experiencing this trouble when using Ubisoft Connect. Some players may run into this issue with not being about to send messages to friends or being able to send or receive invites. To help remedy this problem, I would first try restarting the client to start automatic updates or installing the latest version manually on your PC. If you are using an operating system older than Windows 10, I recommend following our guide here to ensure that you have the Transport Layer Security (TLS) 1.2 support installed and enabled on your PC. Please feel free to keep us posted here if you have any questions.