ubisoft discussions

Quick Suggestions

  • silviu62
    Original poster 1 posts

    Hello. I bought the key from eneba.com it was accepted in ubisoft connect it is totally downloaded but at the end it says that UBISOFT CONNECT IS UNABLE TO START YOUR DOWNLOAD check internet connection or space on hdd. I checked and they are both. I reinstalled ubisoft, restarted pc, re-downloaded far cry6 nothing.

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Froggard
    Ubisoft Support Staff 2586 posts

    Hey @silviu62

    That's odd that it's saying that. Are you able to see the .exe file in the games installation folder and try launching it from there?

    Official Response
  • LaurensAH
    5 posts

    @silviu62 i have the exact same problem, so frustrating

  • Ubi-Froggard
    Ubisoft Support Staff 2586 posts

    Hey @laurensah

    Please can you answer the same questions above and what happens when you try looking there?

    Official Response
  • LaurensAH
    5 posts

    @ubi-froggard i posted one as well in which i explained what happens in my case

  • LaurensAH
    5 posts

    hello, i recently bought Far Cry 6 of of a website called eneba.com. I received a key so that i could download it through the Ubisoft store. i filled in the key and after it got accepted by ubisoft connect the download started. it took about 12 hours for the game to download so i let it download at night. The next morning i woke up to an undownloaded game and a message along with it that said "Ubisoft connect is unable to start your download. Please check that you have an active internet connection and sufficient space on your hard drive then try again". I was a bit confused because i still had over 800GB of storage left and my internet connection was better than ever. another strange thing was that it had downloaded the entire game except for the last 20mb's. i wanted to solve this so i deleted the game and dowloaded the entire game all over again. but unfortunately the exact same thing occured. i have tried basically everything, i have restarted my pc several times, i have bought a stronger wifi router, i have deleted several things to clear up more space, i have even spent a lot of time to try to see if something was wrong with the files or that maybe i could start the game through the files but nothing worked and the last 20mb's still haven't downloaded. I just simply don't know what to do anymore.

  • Ubi-Borealis
    Ubisoft Support Staff 6048 posts

    Hello there @LaurensAH!

    I'm sorry to hear that you're having trouble downloading Far Cry 6. Thanks for taking the time to share your experience with us.

    If you haven't already, I'd recommend that you try all of the steps from this troubleshooting support article, as these steps help to tackle a number of common causes behind this error message.

    Please note that eneba is not an officially supported retailer. We recommend purchasing our downloadable games directly from the Ubisoft Store or from companies that have a digital distribution agreement with Ubisoft, otherwise you may encounter some issues.

    If you're still unable to download Far Cry 6 after trying these steps, please don't hesitate to update us within this thread so we can investigate further.

    Thanks! 😊

    Official Response

Suggested Topics