ubisoft discussions

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  • iadmusic
    4 posts

    When my mouse touches a player photo placeholder I immediately get this error and all player photo placeholders disappear off map.
    I cannot open any photos.
    This error began approximately 18 hours ago.

  • iadmusic
    4 posts
    This post is deleted!
  • iadmusic
    4 posts

    I have discovered that disabling Windows Firewall (in Win 10 Pro) fixes this issue.
    I have nothing from Ubisoft blocked in Windows Firewall.
    So which service is the photo feature using to communicate with Ubisoft's servers???

  • jeje_71
    76 posts

    @iadmusic can you reproduce the fix consistently, in my experience, this has been bugged from the start, and even if it glitches most of the time, sometimes it continues to work, even if it's rarely.

  • iadmusic
    4 posts

    @jeje_71 Yes I've been continuing to try to look at photos with Windows Firewall active and as you said it's intermittent - sometimes I get the error, and sometimes the photo appears!?
    How is that possible??

  • Tami1993
    8 posts

    I got the same error, now I can't finish the daily quest... and lose 5 opals, which kind of pisses me off 😄

  • Nivisec
    6 posts

    This error happens 100% of the time on Xbox Series X, for me, after a quick resume. Any online communication (store, pics, contracts, etc) doesn’t work. It eventually fixes itself while playing after maybe an hour. If I don’t quick resume, it never happens in that game session.

    Im always getting the error about sending too many requests to the Ubisoft service whenever I try to view pictures too. I can’t even view the ones I took most of the time and ones others have taken rarely even show up on the map.

  • Hayloth
    7 posts

    @ubi-baron After all this time still this error happened. At 18 nov you say "team are currently looking into" and from then until now nothing?? Noone can't find what this error and fix it??

  • B00MSIE
    401 posts

    @hayloth

    Every time I read a post on this forum I think; Hey I almost forgot that bug!

    Still, this game must be really good, because I (and you also) keep playing it daily while the amount of bugs is ridiculous. I read a lot of negative posts about the many bugs in Cyberpunk. But on the Xbox series x it has less bugs then Valhalla. Still I think Valhalla is more fun to play.

    I also understand it is impossible for the support people to react on all those bug reports and probably Ubisoft also does not have enough people to fix them in a short time. Certainly not during the holidays and a corona pandemic.

  • Teinzus
    17 posts

    @iadmusic I have also sporadically this error message which indicates that my ubisoft connect client or something else tries to communicate more often which seems to be prohibeted.
    Please fix this dear Ubisoft.
    Screenshot:
    undefined

  • D1.ART
    1 posts

    Every time I opened global map and tryin to look at screenshots I have 0x20100302 network error. Also I can't find and hire jomsvikings of my friends - there are a clear slots.

  • Ubi-Wan
    Community Representative 636 posts

    @d1-art Hello there, and thanks for reaching out with this. Our team is aware of this error code, and is currently investigating a solution for it at this time. I suggest you stay tuned to our public channels, as well as these forums for more information when made available regarding this error. As for troubleshooting, it'll always be a good idea to give connectivity troubleshooting for your platform a try!

    Official Response
  • Synchronic7
    1 posts

    @ubi-baron Still happens

  • Dave_Larze
    1 posts

    same problem...

  • Road2unner
    1 posts

    Constantly getting the error on PS5. Seems to occur a bit less on smaller maps like Norway with fewer picture icons on it.

  • dangermouse555
    30 posts

    Same issue here, been happening for at least the last month

  • Lennok
    3 posts

    @ubi-baron Well? Are you going to fix it? It's been months now.

  • DivinumLaminas
    1 posts

    @ubi-baron stopped playing AC: Valhalla back in December 2020 due to Cyberpunk 2077 coming out. Loaded the game back up today almost 4 months later, did an 18GB update, and I can confirm that this is STILL an issue on PC. I can't see any community photos at all, only the daily concept art, and when attempting to load my own photos I get this error. Viewing the photos from the community and sharing my own creativity is one of my favourite things about the new AC games. Are you ever going to fix this?

    undefined

  • Te_Je
    3 posts

    @ubi-baron still no fix on this? The issue are still around. Don't think it was on the map of Norway, but the map in England have this issue for sure.
    Playing this on PS5, upgraded from PS4 disc.

  • MinDistortion1
    26 posts

    Looking at it since November ,now in middle march 2021 and still not fix ??? Meantime i can't buy any item at reda shop always getting this error message 🙄😤

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