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  • Z.H.E.N.E.K
    Original poster 2 posts

    Good afternoon, I can’t get a reward for a joint raid by a clan in one session, we’ve been trying to get it for a month, but we haven’t been given it. What could be the reason? For the raid hard times we were given a reward. And we can't get the Iron Horse for the raid.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Viral
    Ubisoft Support Staff 2366 posts

    @z-h-e-n-e-k Hey! Thank you for getting in touch and sorry to hear that you are having issues with the raids.

    Can you let us know which particular raid this is happening in please?

    Are you the only one who does not get the reward or do all 8 players not get it?

    Official Response
  • Z.H.E.N.E.K
    Original poster 2 posts

    @ubi-viral We can't get the reward in the Iron Horse raid. The reward is given only to those who are the leader of the clan and can edit the symbols of the clan, I am the leader.

  • Noxious81
    901 posts
    (...) Can you let us know which particular raid this is happening in please? (...)


    This is happening to every clan on every platform since Iron Horse got introduced (unlocking the clan honor for Dark Hours works just fine). This also was reported multiple times before and we had lots of threads with detailed reports, pictures, and even videos in the old forums – which alas do not exist anymore. So this issue is known as an issue can be, yet it remains unresolved for almost two years now.

    And here are two links to threads in this forum about the same problem:
    https://discussions.ubisoft.com/topic/99996/clan-banner-for-iron-horse-clan-run-still-not-unlocked/2?lang=en-US
    https://discussions.ubisoft.com/topic/102208/ironhorse-clan-honor?lang=en-US

  • Ubi-Orion
    Ubisoft Support Staff 1244 posts

    Hey there folks.

    Thanks for your reports on this issue.

    This particular issue was reportedly resolved but then unfortunately returned again and so was recently re-opened for further investigation. As soon as we receive any updates from the team on this we'll return here to let everyone know.

    Official Response

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