Unsolved Third Party Support (ICUE)0 Likes/2 Replies/329 ViewsOriginal poster evanrule 1 posts
It would be nice to see an update on this icue rgb support throughout the game as sometimes it just cuts out entirely. For example when I heal myself it turns green but my aio cooler does not change color whatsoever. then when I play with other players and go down and get revived the Icue software just stops completely.
Ubisoft Support Staff Ubi-Milky 2980 posts
Hello @evanrule thanks for getting in touch with us about the Corsair iCue software.
Can you let me know what kind of CPU cooler it is that you are using? Is it a corsair cooler or another brand?
Can you also tell me if you have any other RGB software controllers other than iCue, such as Armoury Crate or MSI Dragon Centre etc, that may be running in the background at the same time as iCUE, in case it contributes to conflicts with the iCUE software?
Finally, can you let me know what iCUE update version you are currently using, and have you updated each firmware for each individual component including your cooler?