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  • MetalDawn71
    Original poster 30 posts

    I have encountered an error while attempting to take a picture in Photo Mode yesterday, last night and today. I use this Mode from time to time. It allowed my to take the picture but it would error out on me when it was done saving.
    Here was the error message:

    Online Service Error
    A problem occurred while trying to connect to a Ubisoft online service. Please try again later.

    I looked on the World Map to see if it took and there was a picture icon on the map but when I hovered over it with my PS4 controller, the community photo disappeared along with the rest of the photos. I tried restarting my PS4 and reloading the game. Same error code. I got off for a few hours then got back on at 7:00 last night. Tested it again. Same error code and same thing happened when I checked the World Map. Today, I played again. Tested the Photo Mode again. Same error. I am starting to think that I am playing "offline." Its still a bad*** game and I'll still play it. Has anyone else encountered this before?

    Please fix soon.

    Thank you for your time.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • azullFR
    2266 posts

    @metaldawn71

    hello,

    here a kind of workaround I use on PS4 (it won't solve connection problems) :

    I use the AC Valhalla photomode > once the picture is how I like > I hide all the interface ("Square" button if I'm correct) > I use the "Share" button on the PS4 controller > Save picture = the picture is saved on my internal PS4 drive
    Pro = safe place, no need to connect to Ubi to retrieve it
    Cons = no share
    (note : when I want to share I use both methods, mine and the basic one... when it works...)

    I hope your issue will be resolved soon 🤞

  • MetalDawn71
    Original poster 30 posts

    @azullfr Never thought of that...Thank you. I'll try that next time I play! Appreciate it.

  • novydennovysen
    1 posts

    @metaldawn71 I have ongoing ticket for this, they have asked for video while replicating issue (

    ), stating that engineers are on this...so... we will see... if this will not be yet another story of "Ubisoft= we do not care about in game crap we already got money for from you"

  • Cls188
    1 posts

    @novydennovysen I have the same issue as well, it was working fine a few days ago and now the photo mode does not work. Same error code. Everything else works on the ubi connect tho.

  • MetalDawn71
    Original poster 30 posts

    @novydennovysen That is EXACTLY what happens to me...frustrates me. I sort of like to have PhotoMode working in case I would like to USE the damn thing! LOL

  • Ubi-Oxavo
    Ubisoft Support Staff 758 posts

    Hello all and thanks for your reports!

    We've received reports of players who are experiencing error 0xb0000193 while using Photo Mode.
     
    The development team has been made aware of this issue and it should be fixed in the future update.

    We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

    Official Response

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