ubisoft discussions

Quick Suggestions

  • BigZebler
    Original poster 2 posts

    tryin to get threw the mission pier 26, which is the final mission I think in the manhunt dlc. Pretty much right in the beginning of starting up the mission you clear a wave of enemies and then it wants you to continue. videos show that there’s a door to open up but there’s nothing there and just keeps glitching when i try to walk threw. can’t even go back to dc until completing this but i can’t so no idea what to do. any recommendations?

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Gizmo
    Ubisoft Support Staff 2297 posts

    Hey there @bigzebler, thanks for taking the time to get in touch. I'm sorry to hear that you're experiencing issues trying to complete Pier 26 on The Division 2. This is something we have had reports of in the past, and we will gladly take a closer look into this. Could you please provide a short video showing this in action? You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, you can always try uploading it here on the discussions or try sending it to us another way, such as through a file-sharing site. 

    If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

    Official Response
  • BigZebler
    Original poster 2 posts

    @Ubi-Gizmo posted a video of the bug on twitter, here's the link


    Would love if this bug could get fixed, cant really do anything else on the game without completing this mission.

  • Ubi-Gizmo
    Ubisoft Support Staff 2297 posts

    Hey there @bigzebler, thank you for the video, I appreciate it!  I have gone ahead and forwarded the additional information you have shared over to our development team so that they can take a closer look into what might be causing the problem. 

    Once we have more information available, it will be posted below. If you have any questions or run into any other issues, please do not hesitate to reach back out.

    Official Response
  • Ubi-Gizmo
    Ubisoft Support Staff 2297 posts

    Hey there @BigZebler, thank you for bearing with us whilst our teams investigated this issue further. We have some further questions we would like to ask here, could you please answer them for me?:

    1. Did you disconnect at any point before reaching the door?
    2. The doorway should have 2 grate doors that have to be opened. Did you open those doors and then did they disappear? Or were they simply not there? Thus you were unable to interact with said doors and proceed?
    3. Did you start the mission, then leave the game while in it, and then later return at a much later date when the mission was reset?
    4. Have you tried to finish, or finished the mission in Co-op before?


    If you have any questions or run into any other issues, please do not hesitate to let me know.

    Official Response
  • CX.ONE
    14 posts

    2nd key bugged as well. Kelso disappeared after giving key. No cut scene or audio. Just a 0/1 give key 3 message.

    Logged out and back in and greeted with give Kelso 2nd key. Replayed manhunt. No [censored] key dropped.

  • Ubi-Borealis
    Ubisoft Support Staff 6078 posts

    Hello there @CX-ONE!

    I'm sorry to hear that you're having trouble handing your key to Kelso as she's disappeared, and then cannot be interacted with. The dedicated teams are aware of this issue and are looking into this further.

    To help with the investigation, would you be able to provide us with the following information:

    • A video of the issue with Agent Kelso, ideally showcasing the minutes prior to encountering the issue.
    • An image showing which Manhunt targets have been eliminated.
    • Whether the bounty was completed as part of a group, and if so - were you the host of the group?
    • Whether you fast traveled before or after the bounty and manhunt completion pop-up appeared.
    • Whether you have encountered the same issue in the past while interacting with Agent Kelso, and if yes - in what circumstances?


    I'd recommend uploading any videos to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread we can take a closer look at.

    Thanks! 😊

    Official Response

Suggested Topics