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  • verita5555
    Original poster 3 posts


    1. Not able to progress the story with the 2nd Faye Lau key (plus Kelso model is doubled)
    2. stuck at 100% countdown screen
    3. Dare & Kingbreaker weapon skins - placeholders (stoner & AK)
    4. New weapons in general have their interaction with character models broken (hands)
    5. Is the reward for Lewis in a Manhunt a Bluescreen LMG ?
    6. More Delta-s than usual
    7. The map in countdown doesn't show Your teammates
    8. The review of the countdown doesn't show others performance stats compared
    9. Chill Out mask set bonuses are gone



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  • Ubi-Viral
    Ubisoft Support Staff 2366 posts

    @verita5555 Hey!

    Sorry to hear that you are experiencing these Xbox bugs. Can you please answer the following:

    1. Not able to progress the story with the 2nd Faye Lau key (plus Kelso model is doubled) - Can you provide more information on this? Is the key not showing?
    2. stuck at 100% countdown screen - This is a known issue that should now be resolved.
    3. Dare & Kingbreaker weapon skins - placeholders (stoner & AK) - Could you provide images of this please?
    4. New weapons in general have their interaction with character models broken (hands) - Are you able to provide a video showing this please?
    5. Is the reward for Lewis in a Manhunt a Bluescreen LMG ? - Sorry could you provide more information on this?
    6. More Delta-s than usual - Sorry to hear that you are getting more Delta errors than usual, we advise trying the steps here.
    7. The map in countdown doesn't show Your teammates - Are you able to show an image of this please?
    8. The review of the countdown doesn't show others performance stats compared - Again if you have images please.
    9. Chill Out mask set bonuses are gone - What should these bonuses display as? Do you also have an image of this?


    I understand that is a lot of videos/images to provide and we would greatly appreciate it if you can provide these as it means we can investigate each issue.

    Thank you and we look forward to your reply.

    Official Response
  • verita5555
    Original poster 3 posts

    @ubi-viral

    Hey

    Thank You for the reply.

    • Not able to progress the story with the 2nd Faye Lau key (plus Kelso model is doubled) - Can you provide more information on this? Is the key not showing?


    Yes, no key to hand over, plus model glitch - PIC 1

    • stuck at 100% countdown screen - This is a known issue that should now be resolved.


    ok - but not yet

    • Dare & Kingbreaker weapon skins - placeholders (stoner & AK) - Could you provide images of this please?


    They look different on the Season path and as the ordinary - not named versions.

    PIC 2

    • New weapons in general have their interaction with character models broken (hands) - Are you able to provide a video showing this please?


    PIC 3

    • Is the reward for Lewis in a Manhunt a Bluescreen LMG ? - Sorry could you provide more information on this?


    In the Manhunt info there is a Bluescreen pic - PIC 4

    • More Delta-s than usual - Sorry to hear that you are getting more Delta errors than usual, we advise trying the steps here.


    ok

    • The map in countdown doesn't show Your teammates - Are you able to show an image of this please?


    It is inconsistent - sometimes it shows all of the players, sometimes some of them, sometimes none of em...

    PIC 5

    • The review of the countdown doesn't show others performance stats compared - Again if you have images please.


    It is hard to capture as the summary shows occasionally - because of the bug. It should be the same as in the end of the raid or any mission showing all player stats compared - it is a competitive game after all.

    • Chill Out mask set bonuses are gone - What should these bonuses display as? Do you also have an image of this?


    There are no gear set bonuses for Gila Guard - it has been the same after introducing the item first place, then fixed in the patch - now it looks like the patch has been reversed - as it has returned to its original release state.

    PIC 6

    In addition:

    • The rubber-banding issue - the character "stutters" while running - inconsistently happens ONLY in Countdown (I haven't experienced it once through 2k hours playing each and every mode - raids included - so its not the ISP) - it is really annoying and game braking...


    MOV 1

    • No blueprints for new exotics - not able to reconfigure them (so far either You got the blueprint automatically or able to buy it from the vendor)
    • On one occasion the game loaded the team into Dark Hours raid ( normal ) instead the Countdown, for no reason.


    All the materials:

    https://www.dropbox.com/sh/d0gt6gukg5nytj9/AAB1oQ55CIPjwcosk8rQ6hb3a?dl=0: (https://dropbox.com/sh/d0gt6gukg5nytj9/AAB1oQ55CIPjwcosk8rQ6hb3a?dl=0)

    best regards

    Darek

  • Ubi-Perseids
    Ubisoft Support Staff 500 posts

    @verita5555 Thanks for the update!

    1. The second decryption key will be dropped from the second Manhunt Target. It should be coming out in the next couple weeks.
    2. The 100% countdown screen bug will be fixed in an upcoming update, but it hasn't been released yet.
    3. I've seen that a few other people are confused about these guns and the difference in appearances. I'm working to see if we can get confirmation about this and how the weapons are actually suppoed to look like.
    4. This is also an issue we have reported to the team. We don't have any updates regarding this yet, but hopefully we'll hear back soon.
    5. I'm not sure if we know yet what the reward will be for defeating Lewis, but in the image you provided, that does look like a Bluescreen LMG. I'm unfortunately not able to boot up my own game at the moment so I can look at this myself.
    6. After you try the steps for the Delta errors, let us know if they persist or not.
    7. For this issue, can you please also try these steps here? Let me know if you continue to have problems with viewing all of the players on the map.
    8. The bug for the countdown should be fixed soon. Please keep an eye out for updates about that. After the update/fix goes live, it would be helpful if you could try and grab an image of the stats at the end.
    9. It looks like we are investigating this issue again. I've gone ahead and added your information to the report. 🙂


    For these other issues you've reported, can you try those troubleshooting steps above and let me know if they help?

    Keep us posted! Thank you! 🙂

    Official Response

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