ubisoft discussions

Quick Suggestions

  • UNSOLVED Did not receive the quest 'Going Deeper' as the quest 'In Dreams...' did not complete after Asgard

    0 Likes/16 Replies/944 Views
    j0llyr0ger75
    Original poster 9 posts


    Hi, I would have 2 problems with this game:
    1: I completed the mission on Asgard I took the portal to wake up, but it does not let me proceed further to go to jotunheimen, I have all the ingredients for the potion but I cannot speak to Valka.
    2: I killed all the disciples of the order and they didn't drop the keys to go on and get the Excalibur sword.
    I am sending some screenshots that maybe can help you understand.

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • j0llyr0ger75
    Original poster 9 posts
    I forgot to mention that I play with  pc



  • Ubi-Peach
    Ubisoft Support Staff 221 posts

    Hi @j0llyr0ger75! Thank you for reaching out. We do recommend creating a thread for each individual issue you are experiencing, but I will say that the Excalibur bug is a known issue that is being investigated and I passed your information on to the investigating team.

    As for the bug you are experiencing in 'In Dreams," could you please provide a video of you waking up so I can see what is happening exactly?

    Thank you!

    Official Response
  • j0llyr0ger75
    Original poster 9 posts

    Hi, i cannot upload a video, i haven't enough priviledges...

  • j0llyr0ger75
    Original poster 9 posts


    here is the video:
    https://drive.google.com/file/d/1iLYwsUu0aSgrFJQJtdRidGTBpC7k7yX1/view?usp=sharing: (https://drive.google.com/file/d/1iLYwsUu0aSgrFJQJtdRidGTBpC7k7yX1/view?usp=sharing)

  • Ubi-Oxavo
    Ubisoft Support Staff 683 posts

    Hello @j0llyr0ger75 and thanks for sending the link. Unfortunately, I keep getting the "Access denied" message when trying to access it. Could you please change the permissions, so we can watch the video and let us know once you've done it?

    Thanks in advance.

    Official Response
  • j0llyr0ger75
    Original poster 9 posts

    oh sorry...
    https://drive.google.com/file/d/1iLYwsUu0aSgrFJQJtdRidGTBpC7k7yX1/view?usp=sharing: (https://drive.google.com/file/d/1iLYwsUu0aSgrFJQJtdRidGTBpC7k7yX1/view?usp=sharing)

    Maybe is ok now, thanks so much

  • Ubi-Perseids
    Ubisoft Support Staff 289 posts

    Hello, @j0llyr0ger75! Thanks for getting that video to us. Did this issue occur before or after building Valka's house? Also, can you please try going through these troubleshooting steps and verifying your game files to see if that helps fix this issue? Let us know how it goes!

    Official Response
  • j0llyr0ger75
    Original poster 9 posts

    @ubi-perseids

    hi, if Valka's house is to be built only once, the answer is YES, I have already built it ... I have tried both verifying files (more than once) and uninstalling the game, and trying to reload a old rescue ...
    
    I also tried to follow what is written in this link but nothing https://ubi.li/k8gWa... I still have this problem ...


  • UbiSushiVamp
    Ubisoft Support Staff 1106 posts

    @j0llyr0ger75 Thank you for that information and for trying those steps! I am sorry to hear that they did not help. Can you please share a screenshot showing that you have Valka's hut built?

    Official Response
  • j0llyr0ger75
    Original poster 9 posts
  • Ubi-Perseids
    Ubisoft Support Staff 289 posts

    @j0llyr0ger75 Thanks for getting this image! If you check your quest logs, do you see that the game shows you completed the objective to build Valka's hut, or does it show that this still needs to be completed?

    Official Response
  • j0llyr0ger75
    Original poster 9 posts

    @ubi-perseids

    watch video, its the same for me...

  • Ubi-Perseids
    Ubisoft Support Staff 289 posts

    @j0llyr0ger75 Got it, thank you! One last thing I would like you to get for me, if you wouldn't mind, is a screenshot showing what version of the game you are currently playing.

    Official Response
  • j0llyr0ger75
    Original poster 9 posts

    @ubi-perseids Patch 1.5.2

  • Ubi-Keo
    Ubisoft Support Staff 3985 posts

    Hi @j0llyr0ger75 apologies for the late response.

    Thanks for providing another video. So from the first video I can see that you completed 'The Big Finish' quest in Asgard, however when you returned to Ravensthorpe the quest 'In Dreams...' was not marked as completed and the objective had disappeared. At this point 'In Dreams...' should have been marked as completed and you should have received a new quest 'Going Deeper'.

    In your second video I can see the quest 'In Dreams...' is no longer showing in your quest or completed quests. At any point did you receive a notification that the quest completed?

    Did you also at any point receive the quest 'Going Deeper' as you mentioned you collected the plants for Valka?

    Official Response

Suggested Topics