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  • altenbach
    Original poster 60 posts

    I always have too many parts even though anything not gold is shredded immediately. Finding the right gold parts to shred takes a bit longer so to drive more and spend less time in the garage, most items are typically full and new parts accumulate in the mailbox.

    It now has happened several times that if I go to the mailbox and try to retrieve parts while many cannot be retrieved because the target is full, the program freezes and then crashes hard. So hard that it later fails sending the crash report (I always "retry" several times)! This happens if I click the (non-retrievable) items in the mailbox too fast. (Maybe some queue overflows?) It seems that if I pace myself and take a breath after each click, the problem does not happen. Obviously, there should be some better exception handling so these crashes don't happen.

    Windows 10, Ryzen 1700x, 16GB Ram, Radeon RX570 (4GB).
    (Currently on a laptop. Will fill in more specs of the above desktop later if needed.)

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Viral
    Ubisoft Support Staff 2366 posts

    @altenbach Hey!

    Sorry to hear that your game is crashing when trying to retrieve part from the mailbox.

    Can we ask that you try the steps here.

    If the issue continues please let us know.

    Thank you.

    Official Response

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