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  • ecocrash
    Original poster 7 posts

    As above, bought the game in the sale, but it has been unplayble for me, it crashed withing say 5 minutes of gameplay, re-installed it, played for a bit, but since new patch 1.5.2, not a chance


    I have had some issues with other Ubisoft games, but not as much as this

    i have

    ryzen 3600

    rtx 2070

    16gb Ram

    Game on SSD

    Update, why is my post been showing on Mario page, not Valhalla!

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Froggard
    Ubisoft Support Staff 2586 posts

    Hey @ecocrash

    I saw your posts in the wrong game forum and have just moved the info to this thread for you. Not sure why that kept happening for you. I'm sorry to hear your game is crashing but thank you for the system specs you have provided so far.

    Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all.

    There is also some more steps found in here that can help.

    Another good thing to try is to close Ubisoft Connect, go to your cache folder in your Ubisoft Connect directory and rename your cache folder to something like "cachebackup". Then see if you still have an issue.

    If you still have issues after these steps, let us know here and we can create a support case for you, as we'll need to get these system files from you to look into this further. 

    DX Diag

    MSInfo - Please run this file straight after the crash, as it will show the most recent errors happening on your PC when it crashed. 

    If you would prefer to contact us via live chat, you can do so here and we can get your files from you whilst speaking to you on there. 

    As live chat isn't always available, you can also reach out through a private message on Twitter or Facebook if you prefer, as that will also create a case for you and we can then get your system files off you through there. 

    If you do contact us through one of the above options, please mention what steps you have already done, or just provide links to those articles so they don't get suggested to you again. Also, please let us know here if you have, otherwise we will create the support ticket for you if you let us know you still need assistance.  

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