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  • kuprivetik
    Original poster 1 posts

    after new update game instantly crashes after 10-15 min of gameplay. File check havent helped. I've sent couple of reports using the ubisoft connect feature.
    Could you please kindly advice what else could i do in order to fix the issue? Its impossible to play the game right now

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Viral
    2366 posts

    @kuprivetik Hey!

    Sorry to hear that the game is crashing for you. Thank you for verifying your game files.

    There are some additional steps you can try here.

    If the issue continues please let us know.

    Thank you.

  • szarygamer
    1 posts

    there is not a single day this game is not crushing for me, before 1.5.2 there was a crush and send report from time to time but now im starting a raid hit someone crush if i pay for a product i expect it to work my pc exeeds the recomended requirements i play maxed with motion blur and dept of field off get around 130fps average no oc on my system and cant play for 20 minutes i spend more than 120 hours in oddyssey and had zero crushes there sould be a law to reffund a game that is not stable at any time because after more than 82 hours now i can't play it any more so i wasted my money and just got the ragnarok expansion and cant even play it this type of crap is making me so angry that i dont want to play any new assassin creed games because they are always broken on pc

  • Ubi-Oxavo
    805 posts

    Welcome to Discussions @szarygamer .

    I am sorry to hear about your crashes and I understand this is a frustrating experience. Does the game crash to desktop without any errors? Could you please clarify why can't you play "Down of Ragnarok"?

    Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all. 

    If you still have issues after this, please create a support case, as we'll need to get some system files (DX Diag and MSINFO) from you to look into this further. You can find how to create these files from clicking on them towards the bottom of the page on the above link.
     
    If you would prefer to contact us via live chat, you can do so here and we can get your files from you whilst speaking to you on there.

    Please let us know if we can help with anything else.

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