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  • annalemma
    Original poster 2 posts

    I haven't launched the game in a bit (not since powering through the DoR expansion). Checked back a couple of days ago and got massively stuck on the "checking for add-ons" screen. After a couple of reboots and some 10-15 minutes of just leaving it on the loading screen, I am eventually able to log in - but I also haven't been able to connect to Ubisoft server or get anything from Reda.

    Uninstalled everything yesterday and left it to reinstall overnight, but the issues are persisting. It's clearly not an Internet connectivity issue since it doesn't translate to other games (and since I was able to re-download the whole thing in the first place).

    Any help/suggestions would be appreciated.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-LadyBlue
    Ubisoft Support Staff 351 posts

    Hey @annalemma!

    Thank you for providing us with a detailed description of your issue and my apologies that this is giving you so much trouble.

    Even if it's not an issue with the internet, I'd like you to run through this quick troubleshooting guide and forward these ports to ensure you have the most optimal communication with the game.

    If it still isn't connecting correctly and you're not able to collect anything from Reda, update me and let me know if you're seeing any error codes or messages, and if so, grab an image if possible so we can work towards getting this resolved for you.

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