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  • Lioyd2k
    Original poster 4 posts

    Season 9 mask has some clipping issues I tried different apparel same issue


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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-TheBerry
    Ubisoft Support Staff 3274 posts

    Hey @lioyd2k ,

    Thank you for getting in touch and reporting this!

    May we please know the names of the other masks / apparel you've encountered this with?

    Official Response
  • Lioyd2k
    Original poster 4 posts

    @ubi-theberry so far the season 9 mask only with the agent ann jacket and other apparel ,,I logt in to my 3 characters
    2 of them has the same issue with the season 9 mask and my 3 char has no clipping issue its kinda weird
    and my 3 char also has the agent ann jacket and switch to other apparel there was no issue..only
    my main char and my other 2 characters season 9 mask has clipping issue

  • Ubi-Borealis
    Ubisoft Support Staff 6078 posts

    Thanks for providing us with some more details about the issue you've encountered with the Season 9 Mask, @Lioyd2k!

    I've passed on your report to our dedicated teams so they can take a closer look at this. If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out in the News & Announcements forum for any future updates.

    Thanks! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 6078 posts

    Hello again @Lioyd2k!

    Our dedicated teams are taking a closer look at this, and they'd like some additional information from you. Can you please let us know the following:

    • Can you upload a photo from the barber with your appearance?
    • Can you upload a photo showing all the apparel items that you are using?
    • Can you specify if you encountered this issue on both male and female agents type? 


    Thanks! 😊

    Official Response
  • Lioyd2k
    Original poster 4 posts

    @ubi-borealis hey here is a picture of my agent appearance she is a female
    she is only wearing the mask ..I also tried different hair styles but the same issue
    this issue is also with every appearance on my female character..





    this is a picture of my female agent wearing the appearance
    Agent Ann jacket ,striker pants,guerrilla boots.season 9 mask
    hunters mask axe back pack trophy,ghost patch





  • Ubi-Mark.
    Ubisoft Support Staff 2554 posts

    Hello @Lioyd2k,

    Thank you for providing us with your screenshots.

    We passed them along to the ongoing investigation. Once we have an update on this issue, we will let everyone know through the patch notes.

    Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

    Official Response

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