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  • cwheatley14
    Original poster 2 posts

    Hi, I'm seeing if anyone can help me figure out why I haven't received my rewards from faction challenges. I've not received 4000 steel in total due to not receiving two faction challenge rewards. Is there a fix at all or any chance you can give me 4000 steel?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Froggard
    Ubisoft Support Staff 2679 posts

    Hey @cwheatley14

    I'm sorry to hear you haven't received some faction rewards. Could you just clarify which challenges they were from and provide a screenshot of those?

    Official Response
  • cwheatley14
    Original poster 2 posts

    @ubi-froggard The challenges were "Play the most matches" I think and the other was "Be the faction with the most takedowns". I can't provide screenshots as the first one was live about a week or 2 ago and the second was a few days ago.

  • Ubi-TheBerry
    Ubisoft Support Staff 3329 posts

    Thanks for getting back to us @cwheatley14 !

    So we can pass your report onto the team to investigate, could you please open a direct ticket via our Support Site or send us a DM via Facebook or Twitter?

    When doing so, could you please include the following details;

    • The Event(s) you participated in
    • What Faction you're part of
    • Date / Time of the occurrence / When you completed the Challenges
    • Game Mode(s) you played
    • Were you playing Solo or with a Party


    We'll then be able to escalate your case to the game team who will use this information to investigate further.

    Thank you!

    Official Response

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