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  • Blu_Ballz
    Original poster 3 posts

    It won't let me use my phone number for this account, it says it doesn't respect something. Please may I get help with it? The live chat is unavailable, so I don't know where to get help other than here.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Blu_Ballz
    Original poster 3 posts
    This post is deleted!
  • ubi-smash
    Ubisoft Support Staff 1705 posts

    @Blu_Ballz I'm sorry to hear that you are experiencing issues linking a phone number to your Ubisoft account. Please check our support article here for more information about problems connecting a phone number to your account. The only other option I can recommend is enabling two-step authentication using your email account.

    Please note that chats are only available from 9:30 am - 2:30 am ET, seven days a week. For instructions on creating a chat, we have an article that explains the steps.

    Official Response
  • Blu_Ballz
    Original poster 3 posts

    @ubi-smash I have looked at the other options but I want to use a phone number and whatever phone number I choose to use it never works. Could you open a support ticket for me please? Its been offered to almost everyone else whos made a post on here for help with this similar problem.

  • Ubi-Milky
    Ubisoft Support Staff 3613 posts

    Hello @Blu_Ballz thank you for your reply, I can see since creating this thread, you have opened a support ticket with us and have been advised to unlink your current phone number. I will close this thread in the meantime, now you have a private case with us open.

    If you have waited 30 days and still have issues with connecting a new number, please get in touch with us again directly using this link >> Ubisoft Email/Live Chat > https://www.ubisoft.com/help/contact

    Official Response

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