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  • geodudeEvolved
    Original poster 5 posts

    In the marketing promo for the event it states that those that purchased bundles in the past get the Op card for free. This is great, however, I purchased all the packs and not any bundles. Can I (and players like me) receive these Op cards?

    I definitely spent more money on all the packs than buying a few bundles.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Milky
    Ubisoft Support Staff 3957 posts

    Hello @geodudeEvolved thanks for raising this with us.

    If you have yet to receive the corresponding Operator card from a MUTE bundle you purchased previously, you would need to get in touch with us via a private support case so we can check your account and add the content if eligible.

    Please contact us privately over one of these links >>

    Ubisoft Email/Live Chat support > https://www.ubisoft.com/help/contact
    Twitter Support >  https://twitter.com/UbisoftSupport
    Facebook Support > https://www.facebook.com/UbisoftSupportUK/

    When you contact us please let us know >>

    • Your Ubisoft username
    • Name of MUTE bundle purchased and for what platform
    • A screenshot of that bundle showing as owned in your menu, that also shows your Ubisoft/platform name on show


    Official Response
  • geodudeEvolved
    Original poster 5 posts

    @Ubi-Milky That's not what my post said. I didn't buy any individual bundle, but I bought ALL the packs from the original event individually, which costs a lot more than buying one or two bundles. I think I should deserve the Op cards right?

  • Lie-nus
    180 posts

    @geodudeEvolved
    As much as I would like the cards to be free if you have the rest of the cosmetics, I don't think that's their game plan here.

  • Ubi-Milky
    Ubisoft Support Staff 3957 posts

    Thanks for clarifying @geodudeEvolved. Op card rewards for players who purchased single packs of cosmetics are not something we are currently planning on rewarding, but your feedback on this has been noted. I will move your post to our General Discussion area as this is a request and suggestion for the game rather than a bug or issue, thank you.

    Official Response
  • geodudeEvolved
    Original poster 5 posts

    @Ubi-Milky Thanks for the response. I did purchase single packs... all of them.

  • ChrisRound
    3 posts
    This post is deleted!
  • ChrisRound
    3 posts
    Thanks for clarifying @geodudeEvolved. Op card rewards for players who purchased single packs of cosmetics are not something we are currently planning on rewarding, but your feedback on this has been noted. I will move your post to our General Discussion area as this is a request and suggestion for the game rather than a bug or issue, thank you.


    Now explain why you're not offering this. You're sending the message that purchasing packs is worthless to players, and that they should ony buy bundles. Why are you not rewarding loyal players who spent a lot of money to own the original pack collection?

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