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  • omiyeePUCKu
    Original poster 3 posts

    Playing on UAE servers most of the time it rubber bands in rank and unrank but quick play is ok. Why is this happening and what is the fix ?

    It is really annoying.

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  • Ubi-TheBerry
    Ubisoft Support Staff 4841 posts

    Hey @omiyeePUCKu,

    As this sounds like it's relating to Rainbow Six: Siege rather than Extraction, I've moved your thread to the right forum.

    As for the rubber banding, do you notice that your ping or FPS changes drastically at these times?

    To allow us to determine if this is in relation to your hardware or connection.

    Thank you!

    Official Response
  • omiyeePUCKu
    Original poster 3 posts

    FPS and ping both are stable, whenever it rubber bands notice packet less last time

  • Ubi-Milky
    Ubisoft Support Staff 3957 posts

    Hello @omiyeePUCKu thanks for getting back to us on the UAE servers.

    We do have an open investigation into the UAE servers, but we haven't had any reports of UAE server issues since July.

    Could you please run through each of the steps listed in this guide to see if it can help resolve your issue, or rule out a few possible causes of where this rubber band may be coming from > https://www.ubisoft.com/en-gb/help/article/000094617

    Should these steps not resolve this issue for you,  please contact us via our Help website, for further help > https://www.ubisoft.com/en-gb/help/contact

    We may need your dxdiag and port forwarding information to help diagnose this issue further!


    Official Response
  • omiyeePUCKu
    Original poster 3 posts

    @Ubi-Milky its a fresh install.
    I dont have port forwarding. Do i need it ?
    I can share dxdiag 


  • Ubi-Ciel
    Ubisoft Support Staff 1474 posts

    Hey there @omiyeePUCKu !

    To share your DxDiag and port forwarding files with us, you'll need to reach out to our colleagues over at the Ubisoft Support - who will be able to investigate those files and locate the source of the issue you're experiencing. Here are the links you can use to contact them privately on whichever platform you prefer 😊

    - Ubisoft Support website: https://support.ubisoft.com/Cases/new
    - Twitter: https://twitter.com/UbisoftSupport
    - Facebook: https://www.facebook.com/UbisoftSupport/

    Official Response

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