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  • topic_unsolved Rewards not being given or showing up.

    0 likes/5 replies/575 views
    Karlvard
    Original poster ubisoft:x-posts, 7

    So, I own Splinter Cell Blacklist and I own Ghost Recon Future Soldier. The Splinter Cell skin unlocked immediately after playing for 5 seconds, but the skin isn't showing in my P90 skin list yet. The Ghost Recon skin isn't claimable yet for some reason. I keep seeing that I need to play for 1hr+ but the game keeps crashing on me, so I literally can't. 

    Any chance you can just give me the skins or unlock the rewards for me? You can check my account and see that I have the games in my library. Thanks. 

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  • Karlvard
    Original poster ubisoft:x-posts, 7

    The Splinter Cell skin is still not in my game, and the Ghost Recon skin is still not claimable 12 hours later.

  • Ubi-Ciel
    Ubisoft Support Staff ubisoft:x-posts, 1574

    Hey there @Karlvard,

    I understand that you didn't receive the weapon skins in Rainbow Six: Siege for having played Ghost Recon Future Soldier and Splinter Cell Blacklist. After checking your account, I can see that you do meet the requirements for receiving these rewards, so I have now added those skins to your account 😊

    official-response
  • Karlvard
    Original poster ubisoft:x-posts, 7

    @Ubi-Ciel Thank you very much! I appreciate it a lot 🙂

  • Ubi-Froggard
    Ubisoft Support Staff ubisoft:x-posts, 3664

    Glad to see this was sorted for you @Karlvard. If you ever need further assistance, feel free to post on here again 🙂

    official-response

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