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  • topic_unsolved My progress has been reset / lost; recent save games not available | POST HERE

    0 likes/2 replies/142 views
    meda128
    Original poster ubisoft:x-posts, 1

    I had my game installed on my computer, but I deleted it. Now I logged in on ubisoft and tried to play this game on cloud gaming, but the game lost the progress I had in this game. Is there some way how can I access my lost progress?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Mushy
    Ubisoft Support Staff ubisoft:x-posts, 1463

    @meda128 Hey there, sorry to hear your progress has gone missing. I'm not seeing any progress on your account, save games or otherwise; is it possible that you were using a different account to play the game on PC? If you know which account that was, you'll need to log into the same account to access your cloud saves.

    For further assistance with this, I recommend reaching out through our support portal so the team can help with account recovery. Make sure to provide a copy of your system logs so they can better assist. We can't help with these kinds of things on public channels, as this would put your account security at risk.

    official-response

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