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  • dragon1402
    Original poster 12 posts

    i have completed all the outriders and have not received one piece of the jotun mantle armor set

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  • Ubi-Keo
    Ubisoft Support Staff 5291 posts

    Hi @dragon1402 I'm sorry to hear that you are missing the Jotun armour after killing Suttungr's Outriders. Can you confirm if you have not received any of the armour or if you are only missing one piece? If it's only one piece which one is it?

    And when you killed the outriders did you confirm the kill and did you see the notification on the screen to say you had received the armour?

    Could you also provide a video that demonstrates this issue. In the video we would need to see the following:

    • That you have the latest update installed. This can be seen in the main menu screen before loading your save.
    • Your map to show that you have killed all of the outriders.
    • Your inventory to show that you are missing the armour.


    I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

    Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here. 

    Official Response
  • dragon1402
    Original poster 12 posts

    @Ubi-Keo i am missing the whole set just checked, it was a while ago since i have killed them, i vaguely remember getting notified and am pretty sure at one point i had them all but the cape, but i don't have any anymore. i don't know why i wouldn't have the latest update i don't go offline and you guys push that out from what i am aware. i don't have any wolf icons on the map. i don't know how i would get record a video i don't think this computer has any kind of video recording software and i have never uploaded to YouTube. i can check more thoroughly on my recording capabilities. also your everold is trying to sell me duplicates of the armor set from the saga game mode. i think i have a couple helmets and boots.

    think i got it figured out also some issues with bows not having names and perks you might not be aware of.

  • Ubi-Keo
    Ubisoft Support Staff 5291 posts

    @dragon1402 thanks for the video.

    I have reported this issue to the development team to investigate.

    With regards to the other issue that you mentioned with the bows, I can confirm that is a known issue.

    Official Response
  • Ubi-Keo
    Ubisoft Support Staff 5291 posts

    Hi @dragon1402 the development team have confirmed that the save file indicated that Suttungr's Outriders are still alive and that you have never gained the armour set. They suspect you may be experiencing another issue that is being investigated where Suttungr's Outriders icons are not appearing on the map.

    They have asked if you could check the locations of the outriders again to check that they are indeed dead? You would need to confirm the kills to obtain the items. If the outriders are still dead we would require an updated save file and a video to show that the outriders are not their locations. In the video we would need you to visit each location where the outriders should be, show your location on the map and show that the outriders are not there or are dead and that you cannot confirm the kills.

    There is a guide here that you can use to find each location.

    Official Response
  • dragon1402
    Original poster 12 posts

    @Ubi-Keo that seems to be the issue the icons disappeared, i checked the locations and found them alive. should have the whole set by the time you get to reading this. thank you for your assistance.

  • Ubi-Keo
    Ubisoft Support Staff 5291 posts

    @dragon1402 that's great, thanks for the update, I'll inform the development team.

    If you have any further issues please let us know.

    Official Response

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