Unsolved Good afternoon, I'm in trouble in the division 2 game, since the day 17/09/2022. 4 characters are missing, I opened a case already in ubisoft support more so far have not solved0 Likes/8 Replies/465 Views
Boa tarde, estou com problemas no jogo da 2ª divisão, desde o dia 17/09/2022. 4 personagens estão faltando, eu abri um caso já no suporte ubisoft mais até agora não resolveram
Ubisoft Support Staff Ubi-SleepyGoat 568 posts
Hey there @BortolinDiego
We can only provide support in English here but I took a look at your support case. We will need you to give us all of the information on each missing character on that support case individually.
So use this as a template and send us one comment for each character that you no longer have access to, and we can help you through that support ticket -
ARE ANY CHARACTERS HARDCORE CHARACTERS?:
LAST TIME ACCESSED:
ESTIMATE OF XP:
MALE / FEMALE
@Ubi-SleepyGoat main character was male but in the penultimate update that you can make the sex changes I changed to female short hair gray color with white characters missing 4 * Last accessed with the main character on 17/09/2022 * Level 40 * XP 1346819568 * Darkzone level 50 Shd Level 3267 * Expertise Expertise Level 19 * Skill equipment level 19 * all equipment optimized character name lldeathxx
Ubisoft Support Staff Ubi-MrM 3694 posts
@BortolinDiego Thank you for the information !
For the purpose of our investigation, I invite you to provide the details about the other missing agents directly on your case, through our Help website.
A specialist will then get back to you as soon as possible, and check with you what can be done.
We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to reach out !
@Ubi-MrM hello, I just need the main character, the other characters don't need it if I don't, I already opened a case on the ubsofit help and support site, but they take a long time to solve the problem I'm losing season losing farms and parts because of my own problem game, because I believe you won't give me the materials and equipment to solve this game problem, I've already provided the main player's data but so far nothing I'm tired of waiting....