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  5. Experiencing micro stuttering in populated areas

  • topic_unsolved Experiencing micro stuttering in populated areas

    xbox series xs technical issue
    0 likes/6 replies/305 views
    Atreon117
    Original poster ubisoft:x-posts, 3

    I'm playing the game on Xbox Series X and on LG CX. I'm running Xbox in 4K120Hz with VRR enabled. Every time I am in a more populated area (like a town), then the game starts to randomly stutter. The stutter happens at random intervals inside a town and seems to get more severe the longer I stay in a town. The framerate seems to be stable, just that there's a small hitch at random intervals. It even stutters if I'm inside a house with no NPC's visible.

    Some strange things that I have noticed:

    There's is no stuttering if I participate in river raids (separate map from England), even when raiding large settlements with a lot of enemies.

    Another thing is if I restart the game, then it runs fine but after playing for about 15 minutes, then it starts to stutter again.

    So far I have tried to play in offline mode, changed Xbox resolution to 1080p, 60 Hz, disabled VRR, disabled HDR, disabled 4K option. None of these changes helped.

    Does anyone else has this issue?

    Ubi-Keo one_reply_to_this_post
    0 likes

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  • Ubi-Keo
    Ubisoft Support Staff ubisoft:x-posts, 5787

    Hi @Atreon117 I'm sorry to hear that you are experiencing micro stuttering whilst in populated areas.

    We are aware of an issue where micro stutters can occur from time to time whilst the game is auto saving, do you notice the save icon appear on the screen when you encounter this issue?

    Can you also confirm the following:

    • Is the game installed on your internal or an external drive?
    • Are you using the quick resume feature when you play the game?
    official-response
    “We work in the Dark, to serve the Light. We are Assassins.”🦅
    Atreon117 one_reply_to_this_post
    0 likes
  • Atreon117
    Original poster ubisoft:x-posts, 3

    @Ubi-Keo I have the digital version of the game and installed on the internal SSD. I don't use the quick resume feature.

    This also happens, when the game is not auto saving, so it seems to be a separate issue.

    The longer I stay in towns, the worse the stuttering/hiccups get.

    Ubi-oof one_reply_to_this_post
    0 likes
  • Ubi-oof
    Ubisoft Support Staff ubisoft:x-posts, 1050

    @Atreon117 Thank you for confirming that for us! For good measure, we would like to tackle some basic troubleshooting steps before we proceed. Please start with these:


    Once those have been completed, if this is still happening, a short video clip would be very helpful! Please let us know if you see any improvement and if not, I'll be more than

    official-response
    Atreon117 one_reply_to_this_post
    0 likes
  • Atreon117
    Original poster ubisoft:x-posts, 3

    @Ubi-oof I tried the steps provided in the FAQ, except for trying to play on another console. I also added a short clip of this issue: https://www.xbox.com/en-US/play/media/AN39DA996F

    Ubi-Froggard one_reply_to_this_post
    0 likes
  • Ubi-Froggard
    Ubisoft Support Staff ubisoft:x-posts, 3590

    Thanks for trying the troubleshooting and the video. As mentioned above, the dev team are still aware of issues where this can happen but unfortunately we don't have any info on if there will be any additional patches unfortunately.

    official-response
    0 likes

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