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  • Ubi-Spud
    Ubisoft Support Staff 700 posts

    @borgeitor Hey there, if you checked your Drops and have them in there, then they will be available for you after the release of the game. If you can't see them in there, please contact us via a ticket and we'll investigate further for you! 🙂

    Official Response
  • Borgeitor
    Original poster 5 posts

    @ubi-spud As per your advice, I have opened a support ticket, because in my drops inventory the only things that show up are the Watch Dogs legion Jacket (the blue and red one) and a thing called "Ubisoft Forward Rewards", but no signs of either the Bayek legacy outfit or the Moonlight Axe. Hoping for a quick response from support now!

  • BoathouseKiller
    2 posts

    I’m having this issue too. Please help

  • Ubi-Baron
    Ubisoft Support Staff 730 posts

    Thank you for confirming that @Borgeitor

    We would advise you speak with the team too @BoathouseKiller to help us look into that.

    Official Response
  • BoathouseKiller
    2 posts


    Completed a support ticket prior to making that post.

  • Mausthemighty
    4 posts

    @ubi-spud Hi could you say when it does unlock? I know I've got it as I linked the Azarus app in Twitch with my ubisoft account, although it doesn't show on my Ubisoft Connect.
    Should I be more patient?

  • Borgeitor
    Original poster 5 posts

    @mausthemighty Who knows. I opened a ticket, talked to someone, that someone couldn't do anything, so they sent the issue to someone higher up and said that they would contact me. That was last saturday and radio silence since then. Honestly frustrating as I was hoping the issue would be resolved by the games launch.

  • Lockmort
    95 posts

    @ubi-spud hey, what about achievements? Howcome they're not unlocked on Ubisoft Connect? Watch Dogs Legion had them.

  • BigBiker40
    1 posts

    I did what you asked for the legendary bagel outfit and ax not sure why it is still locked I keep getting cant access to certain things says if this persist contact ubisoft support please help

  • Brainbender2005
    1 posts

    I am also having this problem. Opened a ticket and the person I spoke with in chat couldn't seem to fix the problem. I hope this gets resolved soon

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