32 Likes/604 Replies/2929 ViewsJames0n97 7 posts
I bought the game Assassin's creed Valhalla, but didn't get it. The money is taken from my bank account and I don't have the game and I haven't received an email. Could you help solve the problem?
fosters_lager 2 posts
13518515 - Case Number "Game not appearing in Library"
I have purchased this over 2 days ago. I have contacted support 3 times and no help or response. I purchased the game for $70 AUD, using 20 percent discount ( from 100 gold coins in account) and it charged my card. On the Uplay store the transaction went through as well as on my card account, but it has still not appeared on the u play launcher. This is incredibly poor service. I cannot even refund as u play will not let me. Obviously Id prefer to have a functioning game. What does someone need to do to talk to Ubisoft support in AU/NZ?!?