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  • Z4NZ4.
    Original poster 2 posts

    razer raiju ultimate gamepad not detecting wired or wireless.. works everywhere else on my pc but uplay/ac valhalla. any support would be greatly appreciated, cheers!

    Edit: turns out i have to run the game through Steam as a non steam product to get decent gamepad support..
    The game doesn't even show up that its being played on discord.. and you thieving dogs have the audacity to charge how much u do for this compiled [censored] u call a game. its 2020 and u yall still cant even get it right YET! trash af

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  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts
    Best Answer

    Hey there @Z4NZ4 - I sincerely apologise that your thread was missed, and did not receive a reply from us until now.

    I am glad to hear that running Assassin's Creed Valhalla through Steam as a non-Steam title helped you to use your Razer Raiju Ultimate controller to play the game. The Raiju Ultimate isn't a controller officially supported by the game, so we cannot guarantee that it will be fully-functional, however there are controllers that will work so long as the necessary third-party software is installed and running as well. It would best to contact the manufacturer (in this case Razer) of the individual controller for additional advice on how to use it on your PC.

    As a final quick request - please do mind your language and tone when posting on the forums in the future. We want this to be a positive and engaging environment for all of our players to participate in, so expletives, offensive language and insults towards other users or staff will not be tolerated. Thank you very much for your understanding!

    Thank you as well to @zeadoom for sharing your experience and insight into how to get the controller to work; it is much appreciated, and great to see members of our community helping each other out! 🙂

    I'll lock this thread now, as the issue appears to be resolved, but I hope that the above information that I have provided will help anyone else in a similar situation in the future when trying to use this controller or another unsupported controller. Thanks! 🙂

    Official Response
  • Z4NZ4.
    Original poster 2 posts
    This post is deleted!
  • zeadoom
    1 posts

    Had some problem. But
    try to google razer Rajiv ultimate drivers
    on razer official site you will find 2018 pack, install it ( I have win 10)
    turn your pad in usb mode

    worked

  • Ubi-Woofer
    Ubisoft Support Staff 1268 posts
    Best Answer

    Hey there @Z4NZ4 - I sincerely apologise that your thread was missed, and did not receive a reply from us until now.

    I am glad to hear that running Assassin's Creed Valhalla through Steam as a non-Steam title helped you to use your Razer Raiju Ultimate controller to play the game. The Raiju Ultimate isn't a controller officially supported by the game, so we cannot guarantee that it will be fully-functional, however there are controllers that will work so long as the necessary third-party software is installed and running as well. It would best to contact the manufacturer (in this case Razer) of the individual controller for additional advice on how to use it on your PC.

    As a final quick request - please do mind your language and tone when posting on the forums in the future. We want this to be a positive and engaging environment for all of our players to participate in, so expletives, offensive language and insults towards other users or staff will not be tolerated. Thank you very much for your understanding!

    Thank you as well to @zeadoom for sharing your experience and insight into how to get the controller to work; it is much appreciated, and great to see members of our community helping each other out! 🙂

    I'll lock this thread now, as the issue appears to be resolved, but I hope that the above information that I have provided will help anyone else in a similar situation in the future when trying to use this controller or another unsupported controller. Thanks! 🙂

    Official Response

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