Locked Solved "Non-DX12 Video Card" Error | POST HERE1 Likes/165 Replies/28150 ViewsJadenBNSN 6 posts
the same problem
Kaleidoscopio 1 posts
I have a GeForce GTX 960M
It has support for DX12.
If the game does not work how can I get a refund?
I bought the game months ahead and now this.
OS Name Microsoft Windows 10 Home
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DANIEL-I7
System Manufacturer ASUSTeK COMPUTER INC.
System Model GL552VW
System Type x64-based PC
System SKU ASUS-NotebookSKU
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2592 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. GL552VW.216, 20/11/2015
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product GL552VW
BaseBoard Version 1.0
Platform Role Mobile
Secure Boot State On
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 16,0 GB
Total Physical Memory 15,9 GB
Available Physical Memory 9,57 GB
Total Virtual Memory 18,2 GB
Available Virtual Memory 11,6 GB
Page File Space 2,38 GB
sendjes 24 posts
There's as far as I know, nothing to do besides buying a capable graphicscard.
ReaperForm 1 posts
what gpu you use, is it the same with this topic (gtx 960m) ?
AliceInChains75 1 posts
GTX960m - no start, (DX12 is not supported). Same issue.
DuskyDazed 1 posts
I'm having the same issue, I have the Geforce GTX 950M, I'm not expecting to play on ultra settings obviously, but am hoping this is solved soon.
Aboudex 2 posts
950M DDR3 GTX supports only directx 12 feature 11_0 but the game requires feature 12_1 that's why it's not working! If you tried to run the game on the integrated gpu it will work but no way to play
Paul_the_Pole 1 posts
I have the same problem, however I have a GTX 1060 which does support DirectX 12 12_1 feature.
yusufulas81 1 posts
louie911 1 posts
same problem here..
uninstalled my driver- and tried to launch valhalla, it freaking launches-of course its quite glitchy-but nonetheless it launches
then installed my drivers again and it reverted back to the same problem..
bought the stupid thing in the ultimate edition and i cant run it.. SMH
mithedoc1514 1 posts
If a GPU can run watch dogs legion , why it can't run ac valhalla!!! Somebody please find a fix for this direct x 12 problem!!! I wanna play this game badly
RedIndianRobin 188 posts
GTX 960M doesn't have Feature level 12_0 so none of you guys will be able to run the game. You can refund or upgrade your GPU.
Alcap_1 1 posts
AlrianneG 8 posts
GTX 960M is NOT compatible with DX12 only DX11.1
Kulemka 1 posts
But most importantly, this model of video card is in the system requirements for the game.
I have the same error on GeForce GTX 960
AlrianneG 8 posts
the GTX 960M isn't the same gpu as the GTX 960
Altair1139 9 posts
I have preloaded (reinstalled) AC Valhalla and when I try to start the game I get the following error " Unable to initialize graphics system . GPU does not support DX 12" . My PC meets all the minimum requirements , drivers for both windows and graphic card are updated . i5 6th gen , NVIDIA GTX960M 4GB , 16GB ram Win10 64bit.