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    Ubi-Borealis
    Ubisoft Support Staff 3931 posts
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  • Ubi-Borealis
    Ubisoft Support Staff 3931 posts
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  • JoshuaCheney001
    1 posts

    Ubisoft what the heck? Can you please tell us how to get past the select a gender screen please? I have a hard disk and it won't load or allow me to select a character and the a button won't work at all please get back to me and let me know why this is happening? And how to fix the issues should I send the game back or should I just wait for tech support?

  • UbiKoality
    Community Manager 441 posts

    @johnbum77 Hi there! I'm terribly sorry to be responding to your post so late. I also apologize for the initial inconvenience that this bug may have caused you! This was previously a known issue, but it has since been resolved. Can you confirm that you have been able to get past this screen and play the game? Thanks!

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 3931 posts

    Hello everyone!

    I've gone through the forum and merged all threads regarding this issue into one megathread. In future, if you encounter this issue, please post it within this thread so all the information is in one place.

    Thank you for all of your updates, and for sharing workarounds within the forums with your fellow players. It's been great to see you all help one-another 😊 The development team has been made aware of this issue and this has been marked as resolved in Title Update 1.04.

    If you still encounter this issue in-game, we would recommend applying the following workaround:

    Go to Options -> Interface -> Set Hold Alternative option to OFF

    You should be able to select which gender you would like to play as now.

    Please don't hesitate to update this thread if you have any further questions or concerns ☺

    Official Response
  • death6ft
    4 posts

    @ubi-borealis don't forget the people that are stuck on the the seizer warning screen

  • Ubi-Woofer
    Ubisoft Support Staff 1195 posts

    @death6ft Please post on a more appropriate thread regarding this issue, such as this one. This thread is exclusively for issues with passing the gender selection sequence.

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  • Ubi-Keo
    Ubisoft Support Staff 1878 posts
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  • Ubi-Keo
    Ubisoft Support Staff 1878 posts
    This post is deleted!
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  • Ubi-Borealis
    Ubisoft Support Staff 3931 posts

    Hello there!

    As we have had no new reports of issues persisting with selecting Eivor's gender following the release of TU 1.0.4, we will now be locking this thread.

    If you encounter any further trouble when selecting a gender for Eivor, please don't hesitate to open up a new thread and we will take a closer look. Please include as much information about the issue you're encountering as possible, including additional images and videos, as this is helpful for further investigation.

    Thanks! 😊

    Official Response

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