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  • Jimmy2495
    Original poster 7 posts

    Hello,

    I purchased the Standard Edition of Valhalla yesterday while subscribed to Ubisoft+. I had already preloaded the game and randomly decided I wanted to actually purchase it, and now the Ubisoft Connect interface says I own all the DLC. Which I don't. I was told my standard edition show up as a separate "icon" there, but it hasn't. I can only access the version with all the DLC, and I want to avoid that because I'm worried it could affect my save files after the subscription is over.

    I know there's a bit of a delay with purchases currently, but I purchased mine 30+ hours ago and it still hasn't shown up. Since Ubisoft Support refuses to acknowledge this from any other channel right now, I might as well try here.

    Thanks for your help.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Spud
    Ubisoft Support Staff 702 posts
    Best Answer

    @jimmy2495 Hi! There was indeed a delay which should now be resolved, so please check your library again. I'm sorry for the confusion!

    If you're still not seeing your correct copy of the game, please don't hesitate to reach out to us in a support case so that we can look into this further with you.

    I'll lock this thread now, but please do reach out as directed above if needed. Thanks!

    Official Response
  • Ubi-Spud
    Ubisoft Support Staff 702 posts
    Best Answer

    @jimmy2495 Hi! There was indeed a delay which should now be resolved, so please check your library again. I'm sorry for the confusion!

    If you're still not seeing your correct copy of the game, please don't hesitate to reach out to us in a support case so that we can look into this further with you.

    I'll lock this thread now, but please do reach out as directed above if needed. Thanks!

    Official Response

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