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  • kacek
    Original poster 1 posts

    As in title, tried everything i could from my side, except extreme solution of redownloading whole game (so, verifying files, trying to run as admin, verified if redists are installed, rebooted PC). both exe files have same issue. left that screen for 15 minutes, installation stil at 0%.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Peruwiadomo
    3 posts

    @kacek same on loading to benchmark screen

  • Ubi-Borealis
    Ubisoft Support Staff 4642 posts

    @kacek Hello there!

    I sincerely apologise for the delayed response. I'm sorry to hear that you've encountered issues when trying to launch the game.

    If you are still encountering this issue, I would recommend opening up a support ticket so our team can take a closer look at your system. You can reach our support teams here:
    reach our support teams here:


    When opening a support case, please can you also attach an MSinfo and a DxDiag. Please include all the troubleshooting steps you have tried so far in your case notes, as this will help the team to investigate further.

    Thanks! 😊

    Official Response

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