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  • SOLVED [RESOLVED] [PC] Fire / Smoke / Dust effects causing multicoloured graphical artefacts | POST HERE

    26 Likes/262 Replies/7339 Views
    Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there!

    @Hyagodk - I'm sorry to hear that this issue is still persisting for you after updating Windows. Would you be able to provide me with all of the information I requested in my earlier post:

    • Was the behavior encountered after you just launched the game for the first time? Or did it begin mid-playthrough?
    • Where have you encountered this behaviour? Please specify the location/mission where you noticed these graphical issues.
    • Please can you provide us with a video that shows the issue happening in-game?


    We can then pass this along to the development team for a closer look.

    @Calebe_Farias - Thanks for sharing how you were able to resolve the issue! I'm glad to hear that you aren't encountering these multicoloured artifacts anymore 😄

    Thanks! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there,

    Following the release of TU 1.2.2, this issue has been marked as resolved.

    If you are still encountering these multicoloured artefacts in-game, please don't hesitate to update this thread so we can take a closer look. When sharing your report, please include all of the following information:

    • Was the behavior encountered after you just launched the game for the first time? Or did it begin mid-playthrough?
    • Where have you encountered this behaviour? Please specify the location/mission where you noticed these graphical issues.
    • Please can you provide us with a video that shows the issue happening in-game?


    Additionally, could you open a support ticket and submit your MSinfo and DxDiag, as these will be helpful for further investigation. Once you've opened a ticket, please share your ticket number with us so we can ensure these files are passed on to the development team.

    Thank you 😊

    Official Response

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