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  • arax1982
    1 posts

    exactly the same issue here. X-box one , no audio from characters or subtitles. tried the download for audio packs for English and all i get is "the download of the audio pack has been suspended. please try again later". looked at the audio settings on console they are the uncompressed settings as well. Really disappointed by this been looking forward to playing as well.

  • danmciver
    2 posts

    I did with the last and never had a problem wish I did it this time as the sale i got the 90 pound game all add ons and it only cost me 20

  • jjfrizz2
    7 posts

    @ubi-spud how can I upload a screenshot to you

  • Redw0lfAlpha
    58 posts

    Audio stuttering on ps4. Anyone else?

  • ottered
    3 posts

    Same issue on Xbox series x. Fixed by changing Xbox settings->general->volume & audio output->hdmi audio from “7.1 uncompressed” to “Stereo uncompressed”.

  • riddles191
    9 posts

    @ubi-spud
    I can’t send a video due to thisundefined

  • riddles191
    9 posts

    @ubi-spud this is the error message thoughundefined

  • BluMustang
    2 posts

    @redw0lfalpha Yeah, playing on PS4 slim and have audio stuttering/glitching every so often

  • heatherlou6661
    2 posts

    @bozoharry Thank you! Took me hours of browsing to find this comment, cant believe it was that simple

  • F34RTH15P41N
    6 posts

    @bozoharry I'm using 7.1 surround sound, If i have to switch to an inferior audio configuration just to play Ubisoft games, that tells me everything i need to know about future Ubisoft purchases...

    Thank you for finding this though, i'm sure it will help many others...

    Ubisoft still need to address this problem asap... They have some of the most expensive games, with what seems to be less and less polish, due to being rushed out the door...

  • Redw0lfAlpha
    58 posts

    @blumustang Yeah it is annoying. It doesn't happen all the time but often. When i close the game to menu and somethimes in cutscenes. Other then that the game runs okay for me.

  • drjesus88
    1 posts


    On Xbox One i was able to fix it by uninstalling and reinstalling the game. For some reason the English audio files didnt seem to download with the day 1 update the first time, and i noticed a 1+GB difference in the update download sizes. After reinstalling, voices and subtitles appeared right away.

  • riddles191
    9 posts

    @drjesus88
    I’ll try this now thanks. But if a joke that you need to install twice

  • riddles191
    9 posts

    reinstalling has worked and the language packs will now download. Thanks for the help

  • guest-hHfr8kkp
    3 posts

    I have the same issue on the Xbox Series X. I've tried a number of things, including a reinstall. Very strange.

  • guest-hHfr8kkp
    3 posts

    Issue resolved by changing the audio settings on the console, rather than the game (as mentioned above). Very relieved.

  • ryanbunce2014
    1 posts

    I was allready ok audio uncompressed and it’s want working

  • andrewnewtron
    2 posts

    Ive tried changing all settings on console and tv, no dialogue at all. In its present state its not fit for purpose. Ive played most of the assassin creed games and was really looking forward to this. So disappointing!

  • BISHOP360
    2 posts

    @bozoharry still having the problem

  • BISHOP360
    2 posts

    @ubi-spud just bought Assassin's Creed Valhalla and I noticed that this form is talkin about the issue that I'm currently having in the fixes that were posted aren't working for me or my series X what do I do

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