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  • idoc11
    1 posts

    Have the same problem, was in the reveal stream and I even did the quiz that was during the stream, got and redeemed the code and nothing, the bayek legacy outfit is locked

  • Ascate
    21 posts

    The same thing and I also have AC: Odyssey in drops

  • Borgeitor
    5 posts

    I also have the outfit locked when I did everything to unlock it.

  • RabbitsAteMyFam
    3 posts

    @gotripper i do have the same issue as we on pc the bayek legacy outfit is locked for me eventho i watched the stream and got the drop on twitch as i also have the same issue with the moonlight axe which was supposed to be unlocked if you watched ubi forward for a certain time which I've also did i watched it from start to finish i even got the free game watch dogs 2 how come moonlight still is locked?? I don't know ubisoft what technical issues you're dealing with after switching to ubisoft connect but incase you guys can't fix the issue just unlock those two rewards for everyone or at least make it purchasable eventho we should get those stuff for free for doing those certain tasks but leaving rewards locked forever for everyone is unfair specifically for those who did their tasks because restricting content from players is just stupid to begin with. I said my piece now let ubi take care of it.

  • Trode-_-
    20 posts

    I also have both rewards from the streams that they made. I'm on PC.
    It appears i cannot post images has proof...

  • Trode-_-
    20 posts

    "We have already been informed that some players will not be able to use their in-game items that were unlocked with Ubisoft Connect.
     
    Our teams are already actively working to find a solution to this problem as quickly as possible. 

    Unfortunately we can only apologize for the current circumstances and hope for your patience."

    Aparentally they are fixing it already.

  • Trode-_-
    20 posts

    I received the moonlight and the bayek outfit, now.

  • Ascate
    21 posts

    I didn't received a thing. Both is still locked for me even though I have accounts connected, watched both things, answered questions, received WD2 etc etc 😞

    Also support isn't reacting on either FB or Twitter

  • Akhiro7
    3 posts

    As for those of us who were never forewarned about these rewards and how/when to unlock them; this is really poor form, Ubi. Locking content behind things like watching a reveal on twitch or attending a convention in person (especially with the whole... global pandemic going on) really alienates your fanbase.

  • UbiKoreanBBQ
    Ubisoft Support Staff 225 posts

    Hello everyone! I apologize for the confusion, or frustration experienced over your Bayek outfits not showing as available! The Assassin's Creed team is currently investigating this issue, but we do have a workaround in place that may help! Please try disconnecting and connecting to internet while in game as this could help the content unlock/populate in-game. Additionally, should the workaround not show any difference, please check for the items directly in game, despite them appearing as unlocked in Ubisoft Connect.

    Official Response
  • ROnderstal
    1 posts

    Still not seeing moonlight and Bayek - legacy outfit unlocked in my account. Running on PS4

  • RabbitsAteMyFam
    3 posts

    @trode-_ show us please a screenshot that they both got unlocked for you cuz literally everyone either done the tasks or not has them locked. Im one of those people who got the drop and watched ubi forward stream and i can confirm i never got the rewards for Valhalla.

  • refje
    2 posts

    @ronderstal
    Me also not see still locked, play it on PS4

  • Strife421
    1 posts

    Haven't got my bayek outfit its still locked??

  • Trode-_-
    20 posts

    @rabbitsatemyfam On the reward they appear locked, but i have both itens in game.

  • Trode-_-
    20 posts

    There you have it.
    undefinedundefinedundefined

  • math.sab
    1 posts

    I'm having the same issue as well. Bought the game last night and even though I watched everything, answered the questions and even got the proofs with me, I still can't redeem them.

  • NPCRonnie
    6 posts

    @ubikoreanbbq

    I have both items now so that worked for me but still it says locked in uplay club rewards. I hope it gets fixed soon 👍

  • apex12
    2 posts

    Just make it available with some ubi points to pay man...

  • Akhiro7
    3 posts

    Both rewards are still unavailable for me. Wonder what's causing the issue?

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