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  • locked topic_solved Game still not in library, 7 hours AFTER launch

    2 likes/12 replies/170 views
    Iweryn
    Original poster ubisoft:x-posts, 3

    Yes, hello ?
    I got my key for the game from samsung SSD and i would like to know WHEN will i be able to play ?
    I activated the game THREE weeks ago !!
    7 hours ago i got an email saying that all i have to do i login to my uplay (ubisoft almost connect) but the game in NOWHERE to be found.
    And as usual i CANT open a support ticked and chat service is (BIG SUPRISE) unavailable.
    If you are gonna force people to use your trash wannabe steam, then at least please get games to your customers on time.
    anyway, my question is, when will i be able to play the MF game ?
    Thank you for your answer

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  • Ubi-MrM
    Ubisoft Support Staff ubisoft:x-posts, 4199
    Best Answer

    Hello everyone,

    I sincerely apologise that this thread did not receive a reply previously. Having checked all of your accounts, however, I can see that your promotional copies of Assassin's Creed Valhalla were delivered successfully since your posts were made, and that all of you have been able to access them. As such, I'll now lock this thread as it is no longer needed. I hope that you have all been enjoying the game! 🙂

    If needing any further assistance, you are of course welcome to open a new thread at anytime.

    official-response
  • roock221
    ubisoft:x-posts, 1

    @iweryn same problem here. I have already co tacted support 3days ago and nobody even respoded

  • TechnusCZ
    ubisoft:x-posts, 4

    @iweryn Yeh, same

  • sFu_CZ
    ubisoft:x-posts, 1

    same problem...

  • DYRENXD
    ubisoft:x-posts, 3

    @iweryn same exact problem.

  • Tomas.sk723
    ubisoft:x-posts, 4

    Same problem. I'm waiting and still nothing.

  • Spartan.Forever
    ubisoft:x-posts, 1

    This is a total joke . I'm definitely done with this Ubisoft . Been here for years . They ruined it .

  • DYRENXD
    ubisoft:x-posts, 3

    so apparently we're supposed to have our games now... i dont. what's your update?

  • TechnusCZ
    ubisoft:x-posts, 4

    @dyrenxd
    Still nothing

  • Iweryn
    Original poster ubisoft:x-posts, 3

    @dyrenxd Still silence

  • DYRENXD
    ubisoft:x-posts, 3

    this [censored] sucks hardcore, atleast give us some info ubi. everything should be fine now, right?

  • Ubi-MrM
    Ubisoft Support Staff ubisoft:x-posts, 4199
    Best Answer

    Hello everyone,

    I sincerely apologise that this thread did not receive a reply previously. Having checked all of your accounts, however, I can see that your promotional copies of Assassin's Creed Valhalla were delivered successfully since your posts were made, and that all of you have been able to access them. As such, I'll now lock this thread as it is no longer needed. I hope that you have all been enjoying the game! 🙂

    If needing any further assistance, you are of course welcome to open a new thread at anytime.

    official-response

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