Welcome to discussions

Quick Suggestions

  • Dx2.LFT
    Original poster 38 posts

    this is 100% scam, ppl should do group law suit against ubisoft
    not single word from ubisoft that they are even sorry or trying to fix that multiple ppl cant even get past small pop-up window what shows valhalla logo when u start game on uplay/ubisoft connect
    nothing fix this issue, not re-downloading, re-installing, updating every possible driver on pc, re-installing windows netframes, c++ distributions etc. disabling every possible background progamn AC/AV, Discord, Steam etc.

    i have try now 7 hours to get this game work what i payed premium price for ultimate version and this is the game experience
    i will not ever buy game from ubisoft anymore or any game what ubisoft is anyway related to developing or publishing game

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Fluffeeyyy
    7 posts

    Hello, i have the same problem i cant start assassins creed valhalla its stucked on loading screen. Plus if i restart pc and trying again and restart the client, I have error witch says .dll files are missing please help. I pre-order and pre-download the game its not fair! So i uninstall all and install it again same problem. HELP!!!

  • Dx2.LFT
    Original poster 38 posts

    @fluffeeyyy

    yep nothing fix this, i have literally try everything what u can even image, all the way to back-end stuff fixing/workarounds

  • Fluffeeyyy
    7 posts

    @dx2-lft that sucks I paid for a game that I cant play ...

  • Dx2.LFT
    Original poster 38 posts

    more joke is that ubisoft support surely answer in other issues what ppl have with this game, but not this major issue when u cant even start game.
    this is not customer service, this is 100% scam. atleast support staff could say are sorry for this major issue and they are trying to find fix for it, but not even that.

  • Fluffeeyyy
    7 posts

    @dx2-lft I really dont know what to say im trying to play it like from 9 hours and nothing plus i cant reach live support...

  • Dx2.LFT
    Original poster 38 posts

    @fluffeeyyy
    there is no live support becouse covid, u cant send support ticket on their page etc.

  • kardeon77
    5 posts

    Same f....g issue here. Damn it.

  • Fluffeeyyy
    7 posts

    @dx2-lft The Media Feature Pack for N versions of Windows 10 is available for download as an Optional Feature. To install the Media Feature Pack, navigate to Settings > Apps > Apps and Features > Optional Features > Add a Feature and find the Media Feature Pack in the list of available Optional Features. Note, you will not be prompted to restart your computer, but you must restart in order to successfully complete installation of the Media Feature Pack. I Fixed it

  • Ubi-Baron
    Ubisoft Support Staff 788 posts

    Thank you for reporting this issue to us, we're sorry to hear you've been having issues with the game.

    @Fluffeeyyy
    Thank you for providing that step, glad to hear you were able to get around that.

    @Dx2-LFT
    Might that be the case for you too, are you using an N version of Windows?

    We would also advise ensuring you've been through the full steps here

    Official Response
  • Dx2.LFT
    Original poster 38 posts

    @ubi-baron

    nope i have win10 home and read above i have try to fix this issue for whole night
    some ppl have find that installing on C : drive should fix (that not should be fix, what if u dont have room in C : drive where is windows)
    some ppl have find that u do symbol links of audio/video files to C : drive should fix (that is back-end stuff and should not be required)

  • Kai5513
    56 posts

    @ubi-baron hey can you Answer to our Asian players? is you brought us to that side article
    Don't ignore us

  • Fluffeeyyy
    7 posts

    @dx2-lft it worked for me idk

  • Dx2.LFT
    Original poster 38 posts

    @dx2-lft

    and saying its fault of windows, when i got officially buyed windows with physical copy
    fix ur god damn game

  • Ubi-Baron
    Ubisoft Support Staff 788 posts

    @dx2-lft
    We're sorry to hear that didn't help.

    What are your system specifications?

    Official Response
  • Dx2.LFT
    Original poster 38 posts

    @ubi-baron

    win 10 home, latest updates
    mobo: top tier x470
    cpu: 3700x
    gpu: 5700 xt
    ram: 4 x 8gb ddr4 3200mhz
    m.2 ssd's and sata ssd's

    every driver updated to latest for everything

  • Dx2.LFT
    Original poster 38 posts

    that is all what i get from this game when start from ubisoft connect, i have reinstall game multiple times for diffrent drives and never going forward from that
    undefined

  • EpicJackson95
    5 posts

    @dx2-lft Its what im getting, Tried rolling back drivers, tried admin modes, Tried reinstalling VCC. Nothing works. Getting really tired of this. First the game wouldnt appear in our library now it doesnt even work

  • Dx2.LFT
    Original poster 38 posts

    @epicjackson95

    i have try to get this game work after 1am in night, so about 15hours now and nothing have fix this issue

  • Ubi-Keo
    Ubisoft Support Staff 1836 posts

    Sorry for the late response, due to the high volume of contacts it has taken longer than usual to respond. 

    As this is an old thread I have locked it. If you are still experiencing issues please try the troubleshooting steps in the support article here if you haven't already done so.

    If the issue persists, could you please submit a support ticket and attach your system files, dxdiag and msinfo and our Customer Support team will investigate this further for you. If you are experiencing issues submitting a support ticket then please contact support via our Facebook or Twitter support pages.

    Official Response

Suggested Topics

Community Details

389
Online
220.0k
Users
37.2k
Topics
184.3k
Posts