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  • DarkDragonAC
    Original poster 1 posts

    Since Ubisoft support ceased to exist I have to post my problem here. I haven't received any of my additional rewards: Stream Rewards for answering Azarus' questions, although I did receive the code and I have used it on appropriate website; Moonlight axe, although I did receive the e-mail about the rewards with info about the rewards; finally, the "Raiders tattoo" set, I used the code as instructed and got the e-mail that I will get further instruction after the launch (so today),

    Why did they have to create a separate site for the code redemption? They could've done it via UPlay... I mean this new Connect something, just like they did with additional content for Black Flag. What now? Any info about those problems?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Rhevarr
    8 posts

    Same here, actually everyone I know who has done these did not receive the items yet.

  • Ubi-Borealis
    Ubisoft Support Staff 5609 posts


    Hey there guys!

    This issue should now be resolved, and you should have been awarded any additional rewards you had previously unlocked.

    If you believe you are missing additional rewards, please can you open a support ticket so our team can take a closer look? You can reach our team in the following ways:

    • Open a Support Ticket: (https://support.ubisoft.com/Cases/New)
    • Start a Live Chat: (https://support.ubisoft.com/en-GB/Article/000060578)
    • Twitter or Facebook


    Thanks! 😊

    Official Response

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