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  • TheFrenchyFry
    Original poster 7 posts

    Hello, I got the game a bit early on ps4 and at first I had trouble with the redeem code on the PS store because it was before the official release date.. But now everything is installed and it's impossible to get the Berserker gear and mount or any additional content at all .. I started a new game despite the fact that I had advanced in the storyline ,because it was said online that the gear was unlocked with the quest Family matter, but even now after multiple reload and even downloading everything again it's still not working .. How can this be resolved please ?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • UbiKoality
    Community Manager 440 posts

    @nevecguard6284 Hello there! My deepest apologies for the delayed reply and for any inconvenience that may have been caused by this problem. Since you completed the "Family Matters" mission, have you talked to Gunnar in Fornburg? After doing so, you should be able to find this content in different areas of your settlement in England. More details on this can be found here!

    Additionally, please do not hesitate to contact our support team for further assistance if needed!

    Official Response
  • TheFrenchyFry
    Original poster 7 posts

    @ubikoality thanks a lot for you answer ! I got everything except for the quest "The way of the berserker" , I have the mount and gear and settlement and boat stuff too , all I miss now is that quest .

  • UbiKoality
    Community Manager 440 posts

    @thefrenchyfry Thanks for letting me know! Just to confirm, you redeemed your preorder code for the quest already? Also, can you please refer to this support article that tells you how to locate the quest? Thanks!

    Official Response
  • TheFrenchyFry
    Original poster 7 posts

    @ubikoality well, if it's a different code than the season pass and the ultimate pack then I never had it from the beginning ... I only had two codes with the game when I received it. I have checked in the mail box in Eivor's room but I really didn't received it in game.
    Thanks for helping me ! 🙂

  • UbiKoality
    Community Manager 440 posts

    @thefrenchyfry No problem at all!! You are correct, it is a separate code. 🙂 Where and when did you order Valhalla?

    Official Response
  • TheFrenchyFry
    Original poster 7 posts

    @ubikoality well I didn't had it in the first place then . I ordered my game at Micromania in Illzach ,France , the 28th October.

  • UbiKoality
    Community Manager 440 posts

    @thefrenchyfry Okay, thanks for that information! In that case, I would strongly suggest reaching out to the vendor for further assistance! They may not have offered this pre-order content, so they would be able to provide the assistance needed in this situation. 🙂

    Official Response

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