Moved Ultimate edition bonus content3 Likes/6 Replies/68 ViewsOriginal poster Br1tish_Legacy 10 posts
Hello, I pre-ordered the ultimate edition and downloaded everything. I progressed through the story and completed the family matters quest. I have not received any of my bonus content. I researched this and apparently people are having the same issues. Some people have made it to England and still not received their items yet when I watch YouTube videos, some people are receiving these items before completing the family matters quest. I understand that the berserker mission will come later as you progress through the story but I'm lead to believe I should have the gear set, mount, runes etc after completion of the family matters quest. I have deleted and reinstalled the game and add ons which did nothing to help. The berserker gear set shows up in the item store but shows its 1500h and I cannot click on it. Under the small materials pack it states I own two items but there's nothing in there and when viewing the actual owned section, it just shows some tattoos. Any suggestions please?
Ubisoft Support Staff Ubi-Baron 788 posts
Please try the following steps, this should give you access:
1. Start game and spawn
2. While in-game, unplug the internet cable (or go to system settings->network settings-> connect to the internet and uncheck the box)
3, Wait 5-10 seconds
4, Plug back the internet cable or go back in the settings and check the "connect to the internet" box
The rewards should pop up one after another.