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  • Heldendaad
    Original poster 4 posts

    I pre-ordered AC Valhalla through the Dutch webiste Bol.com. Today the game arrived, so far so good. They sent me an email yesterday with a code for the extra mission Way of the Berserker. So I followed the steps today when i got the game and inserted the code at Ubisoft.
    Soon after i got an email that said that the cashing of the code was succesfull and that an email with the PS4 code will be sent at the day of release, which is today.
    But i haven't received an email so far. Is this a known problem at Ubisoft or am I 'special'? I really like to receive the code. Thank you for looking into it. 

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  • palalgar
    7 posts

    @heldendaad dont worry ordered and received collectors edition through ubisoft store itself and am also still waiting for the email containing the berserker mission code for ps4. Have an open ticket with support. Last time with ac odyssey i had the same issue with blind king mission called support in holland and same day received a mail with the code. Now with covid it seems you can contact them only through ticket/email so dont know how long this will take

  • Dave123456789cz
    1 posts

    @heldendaad I have the same problem. now we can only wait.

  • Embrosil
    1 posts

    Hello, the same issue here. Got the code from my store yesterday, activated toady while the game was installing on my PS4 and still no email with the PSN code...

  • arkangelspirit
    1 posts
    Hello, the same issue here. Got the code from my store yesterday, activated toady while the game was installing on my PS4 and still no email with the PSN code...

    Not the only one, i have a physical copy (uk) for ps4 & am still waiting for "release day".......

  • Heldendaad
    Original poster 4 posts

    @palalgar Thanks for the reply! Let's hope this issue will be resolved soon.

  • R.D.M-Gaming
    4 posts

    @embrosil I have the same I activated the code an still waiting for the email with the psn store code...

  • R.D.M-Gaming
    4 posts

    @heldendaad I have also the same problem redeemed the code but no email with psn code I had a code from game mania

  • palalgar
    7 posts

    just received my code in mail

  • Heldendaad
    Original poster 4 posts

    @palalgar So did I.....patience is a virtue right? 😉

  • courseiam
    3 posts

    Still waiting for mine too

  • jazza04091983
    1 posts

    I’m also waiting for my code after redeeming.

  • matscotty
    12 posts

    Xbox Series X here - waiting for my email too.

  • Qwendinen
    1 posts

    Yup, same thing here, waiting for an e-mail with the activation code. I also might have a problem because I activated the code for my xbox one, but now I'm playing on series X. Does anyone know if this might cause any issues?

  • Lucifer6six6
    6 posts

    Dont worry about it. The Berserker gear disappears when you have it equipped and load in from a save anyways.

    https://streamable.com/jgln6s

  • courseiam
    3 posts

    Just got my email.

  • matscotty
    12 posts

    @matscotty just got my email too

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