0 Likes/2 Replies/50 ViewsOriginal poster DislodgedMoon 1 posts
Not sure if anyone else had had this but these yet a nother glitch i preordered the game loving it so far as much as I can till my perordered berserker gear up and disappeared reloaded saves restarted game nothing just nude dude don’t know what’s going on I recommend not climbing up mountains and blowing your horn 3 time
Ubisoft Support Staff Ubi-Woofer 1258 posts
Hello there @DislodgedMoon - please accept my sincere apologies for the delay in our response to your thread regarding your Berserker Gear going missing in-game.
I realise it has been a while, but just in case this is still happening and you are without the gear, I'd like to ask you the following questions in order to try and help you further:
- Which edition of the game do you own?
- Which platform are you playing on?
- Which region do you play in, which is your related platform account registered to, and is your game copy from the same region?
- Is the full gear set missing, or just particular items from it?
- Did you preorder the game digitally or physically / are you using a digital or physical copy?
- Do you play on multiple platforms or cross-gen (i.e. PS4 & PS5) or just on one?
- Finally, if asked to do so, would you be able to provide proof of your preorder as well as images showing that the gear is missing?
Thank you, and please let me know if you have any questions or additional concerns!